Freight & Transcon Lead Agent: Operations & Service

Expeditors; Bahrain; On-site; BHD 9,000 - 13,000; Full time

Job summary

Expeditors Bahrain is seeking a diligent Freight Operations Clerk to support smooth shipment processing, data entry in our operating system, and timely billing. You will track Transcon files, coordinate with customers and suppliers, and ensure compliance with company policies.

The role requires 6 months to 1 year related experience, strong Excel/Word skills, and fluent English. A proactive, organized approach and good communication are essential to meet service standards in a fast-paced

Qualifications

• 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
• Understanding of ocean documentation process a plus
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
• Pro-active, strong organizational skills
• Hazardous Materials certification (preferred)
• Fluent in English

Responsibilities

• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operational system
• Track and Trace Transcon files and reporting
• Ensure accurate and timely client and vendor billing
• Ensure delivery of freight and timely clearance when applicable
• Interact with customers in arranging their shipments to meet customers service standards
• Contribute and maintain good relationships with suppliers
• Meet compliance at all times
• Network communications timely responses to emails and requests
• Meet KPI standards in accordance with Company policy
• Understand customers procedures and maintain updated internal DLSOPs

Skills

Effective communication

Pro-active

Organizational skills

Fluent in English

Education

Experience-based / High School diploma equivalent

Tools

Excel

Word

Job description

Expeditors Bahrain is seeking a diligent Freight Operations Clerk to support smooth shipment processing, data entry in our operating system, and timely billing. You will track Transcon files, coordinate with customers and suppliers, and ensure compliance with company policies.

The role requires 6 months to 1 year related experience, strong Excel/Word skills, and fluent English. A proactive, organized approach and good communication are essential to meet service standards in a fast-paced