Claims Processing Agent Allianz Customer Service 06:59

AimGulf; Manama; On-site; BHD 7,000 - 11,000; Full time

Job summary

Allianz Partners is expanding its NEXtCARE Bahrain Ancillary team to handle professional-level claims processing and customer services. The role focuses on accurate claims handling, documentation, and stakeholder support in a dynamic insurance environment.

As part of the Bahrain team, you will engage with data-driven processes and AI-enabled tools to enhance service quality while maintaining strict policy adherence and regulatory compliance.

Qualifications

• Proficiency in analyzing data to support claims decisions.
• Experience with generative AI tools or chatbots is a plus.
• Familiarity with AI concepts relevant to customer service and claims processing.

Responsibilities

• Process insurance claims according to policies and procedures.
• Maintain accurate records and documentation for claims processing.
• Provide high-quality customer service to stakeholders involved in the claims process.

Skills

Data Analysis

ChatGPT

GenAI/AI

Job description

The Claims Processing Agent role is part of the Allianz Partners unit, specifically within NEXtCARE Bahrain Ancillary. This is a professional-level position focused on customer services and claims operations.

Key Responsibilities:

• Process insurance claims in accordance with company policies and procedures.
• Maintain accurate records and documentation related to claims processing.
• Provide high-quality customer service to stakeholders involved in the claims process.

Skills Required:

• Data Analysis
• ChatGPT
• (Generative) Artificial Intelligence or GenAI or AI

Employment / Job Type:

Full Time

Nationality:

Any Nationality

About the Company:

German headquartered financial services group and one of the world’s largest insurance and asset management companies. Based in Munich and listed in Frankfurt, Allianz offers property and casualty, life and health, credit insurance, and assistance services, plus asset management through PIMCO. Its Middle East presence covers the UAE, Saudi Arabia, Qatar, Bahrain, and Egypt.

Company Industry:

Insurance

Department / Functional Area:

Customer Services & Claims

Closing Date:

Not mentioned (apply as soon as possible)