Consumer Lines Insurance Operations Lead

Advanced Search; Manama; On-site; BHD 9,000 - 13,000; Full time

Job summary

Advanced Search in Manama, Bahrain, seeks an Insurance Operations Officer for Consumer Lines to oversee end-to-end placement of motor, home, travel and other consumer policies. You will manage quotations, insurer negotiations, policy issuance, renewals and endorsements, ensuring underwriting and operational standards are met.

You will liaise between telesales, insurers and internal operations to guarantee accurate and timely placements.

Qualifications

• Bachelor's degree in Insurance, Business, or related field is required.
• 2–4 years in insurance operations or placement.
• Familiar with motor and consumer lines products.
• Fluency in English; Arabic is an advantage.

Responsibilities

• Quotation and Placement Management: Receive and review all lead submissions and closed deals from telesales; obtain quotations from insurers per guidelines; negotiate terms and premiums; confirm placement and issue policy documents on time.
• Policy Administration and Documentation: Process new business, renewals, endorsements, cancellations; ensure accuracy and compliance in schedules and wordings; maintain records in CRM/ERP.
• Renewal Management: Review renewal lists; obtain renewal quotations; compare terms and pricing; coordinate with sales to finalize placements and maintain renewal tracker.
• Insurer and Product Relations: Maintain relationships with underwriting and operations; track response times and performance metrics; support new insurer onboarding and product offerings.
• Operational Excellence and Compliance: Ensure placements follow policies and regulatory requirements; support audits and data accuracy; participate in training and continuous improvement.

Skills

Coordination

Negotiation

Attention to detail

Communication skills

Fluent English

Education

Bachelor's degree in Insurance or related field

Tools

CRM systems

Policy management systems

Excel

Job description

Advanced Search in Manama, Bahrain, seeks an Insurance Operations Officer for Consumer Lines to oversee end-to-end placement of motor, home, travel and other consumer policies. You will manage quotations, insurer negotiations, policy issuance, renewals and endorsements, ensuring underwriting and operational standards are met.

You will liaise between telesales, insurers and internal operations to guarantee accurate and timely placements.