Policy Administrator Officer

Nextcare; Manama; On-site; BHD 12,000 - 24,000; Full time

Job summary

Allianz Partners is seeking an After Sales Support – Policy Administrator to manage data-entry, data-analysis, and card-processing tasks, ensuring client-approved quality and timely turnaround. The role covers enrollment, financial calculations for insured members, data corrections and maintaining card-printing quality.

You will generate regular performance reports and handle complex requests, including AI-enabled data governance and secure information handling, within a collaborative

Qualifications

• Bachelor's degree required.
• 2+ years experience in TPA Hospitals or Medical Centers exposure a plus.
• Physically fit to carry out duties.
• Legally permitted to work in the country of operations.
• Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.

Responsibilities

• Manages inclusion of new members into the client scheme and database system.
• Manages financial calculations for insured members and any required reconciliation activities.
• Performs data error-correction, member upgrade, member deletions and alteration of client database to meet client’s requirements.
• Maintains high quality of card-printing to satisfy clients’ preset standards of service.
• Issues periodic or daily report on performance.
• Meets further complex requirements, such as designing, photo-editing…etc.
• Keeps accurate records on the various activities for internal and external review.
• AI READINESS Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.

Skills

Data entry

Data analysis

MS Office

Attention to detail

Education

Bachelor's Degree

Tools

Excel

Word

Outlook

PowerPoint

Job description

The After Sales Support – Policy Administrator manages the tasks related to controlling data-entry, data-analysis, card-printing/processing information to ensure that the quality standards set by the clients are closely met, in terms of accuracy and turn-­around time.

What You Do

• Manages inclusion of new members into the client scheme and database system.
• Manages financial calculations for insured members and any required reconciliation activities.
• Performs data error-correction, member upgrade, member deletions and alteration of client database to meet client’s requirements.
• Maintains high quality of card-printing to satisfy clients’ preset standards of service.
• Issues periodic or daily report on performance.
• Meets further complex requirements, such as designing, photo-editing…etc.
• Keeps accurate records on the various activities for internal and external review.
• AI READINESS Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.

What You Bring

• Bachelors Degree;
• 2+ years experience in TPA Hospitals or Medical Centers exposure a plus .
• Physically fit to carry out duties.
• Legally permitted to work in the country of operations.
• Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.

Key Benefits/What We Offer

Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners’ businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care.

At Allianz Partners, Artificial Intelligence (AI) is transforming service delivery and innovation. By leveraging Business Intelligence and Data Analytics, we enhance strategic decision-making and customer experiences. Our commitment to Ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while Emerging Technologies and Generative AI drive industry leadership and new opportunities. With robust Information Security Management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Great to have you on board.

Let's care for tomorrow.

Note: Having different strengths, experiences, perspectives and approaches is an integral part of Allianz‘ company culture. One means to achieve this is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.