GenAI Claims Processor – AI-Driven Customer Service

AimGulf; Manama; On-site; BHD 7,000 - 11,000; Full time

Job summary

Allianz Partners is expanding its NEXtCARE Bahrain Ancillary team to handle professional-level claims processing and customer services. The role focuses on accurate claims handling, documentation, and stakeholder support in a dynamic insurance environment.

As part of the Bahrain team, you will engage with data-driven processes and AI-enabled tools to enhance service quality while maintaining strict policy adherence and regulatory compliance.

Qualifications

• Proficiency in analyzing data to support claims decisions.
• Experience with generative AI tools or chatbots is a plus.
• Familiarity with AI concepts relevant to customer service and claims processing.

Responsibilities

• Process insurance claims according to policies and procedures.
• Maintain accurate records and documentation for claims processing.
• Provide high-quality customer service to stakeholders involved in the claims process.

Skills

Data Analysis

ChatGPT

GenAI/AI

Job description

Allianz Partners is expanding its NEXtCARE Bahrain Ancillary team to handle professional-level claims processing and customer services. The role focuses on accurate claims handling, documentation, and stakeholder support in a dynamic insurance environment.

As part of the Bahrain team, you will engage with data-driven processes and AI-enabled tools to enhance service quality while maintaining strict policy adherence and regulatory compliance.