Automotive Service Advisor: Customer Care & Service Sales

Ebrahim Khalil Kanoo B.S.C (c); Manama; On-site; BHD 40,000 - 67,000; Full time

Job summary

Ebrahim Khalil Kanoo B.S.C (c) in Bahrain is seeking a Service Advisor to be the primary contact for customers, assess their vehicle service needs, prepare estimates and negotiate costs with the workshop team.

The role focuses on achieving service center targets, delivering high customer satisfaction, and promoting preventive maintenance and genuine spare parts. Candidates should have relevant automotive service experience.

Qualifications

• Diploma or degree in Automotive Engineering, Mechanical Engineering, or Automobile Technology is preferred.

Responsibilities

• Welcome customers and understand their service requirements.

Skills

Excellent English communication

Negotiation skills

Customer handling

Interpersonal skills

Customer-focused

Explain technical issues simply

Sales orientation

Planning & time management

Problem solving

MS Office proficiency

DMS/workshop software familiarity

Under pressure management

Attention to detail

Education

Diploma or degree in Automotive Engineering, Mechanical Engineering, or Automobile Technology

Tools

MS Office

DMS/workshop management software

Job description

Ebrahim Khalil Kanoo B.S.C (c) in Bahrain is seeking a Service Advisor to be the primary contact for customers, assess their vehicle service needs, prepare estimates and negotiate costs with the workshop team.

The role focuses on achieving service center targets, delivering high customer satisfaction, and promoting preventive maintenance and genuine spare parts. Candidates should have relevant automotive service experience.