Automotive Service Advisor: Customer-Centric & Tech-Savvy

Qureos; Riffa2; On-site; BHD 6,000 - 12,000; Full time

Job summary

First Motors in Bahrain is seeking a motivated Service Advisor to join our automotive team in Sitrah. The role focuses on understanding customer needs and guiding them through repair and maintenance processes with clear explanations and professional service.

You will prepare repair orders, liaise with workshop staff, and maintain up-to-date knowledge of vehicle specifications. Strong communication skills and the ability to handle multiple tasks are essential for success in our fast-paced

Qualifications

• Minimum high school diploma or equivalent; additional automotive technology qualifications are a plus.
• Experience as a Service Advisor in the automotive industry is required.
• Excellent customer service and communication skills are essential.
• Ability to work under pressure and manage multiple tasks effectively.
• Strong organizational and administrative abilities with proficient computer skills.

Responsibilities

• Greet customers and determine their automotive needs.
• Advise on repairs and maintenance, explaining technical issues clearly.
• Prepare repair orders with accurate customer and vehicle data.
• Coordinate with technicians to schedule and monitor repairs.
• Provide accurate estimates for repairs and services.
• Manage customer communications and handle inquiries professionally.

Skills

Customer service

Communication

Automotive knowledge

Multi-tasking

Administration

Tech software

Education

High school diploma

Tools

CRM software

Job description

First Motors in Bahrain is seeking a motivated Service Advisor to join our automotive team in Sitrah. The role focuses on understanding customer needs and guiding them through repair and maintenance processes with clear explanations and professional service.

You will prepare repair orders, liaise with workshop staff, and maintain up-to-date knowledge of vehicle specifications. Strong communication skills and the ability to handle multiple tasks are essential for success in our fast-paced