Automotive Service Advisor – Customer Care & Scheduling

Bin Hindi Group; Manama; On-site; BHD 8,000 - 12,000; Full time

Job summary

Bin Hindi Group in Manama, Bahrain is looking for a Service Advisor to manage vehicle inspections and enhance customer satisfaction through effective communication.

As part of your role, you'll work closely with the workshop and ensure queries are handled proficiently. A vocational certificate and 3-5 years of relevant experience are required, along with excellent communication skills and a customer-focused approach.

Qualifications

• Minimum 3-5 years of experience in similar jobs.
• Able to understand customer requirements and handle complaints.

Responsibilities

• Answer customer calls and prepare vehicle service schedules.
• Inspect incoming vehicles into the Light Vehicle Workshop.
• Coordinate with Service Inspectors and Senior Service Advisor.

Skills

Excellent communication skills

Customer-focused approach

Knowledge of technical aspects related to light vehicles

Education

Certificate from Vocational or Secondary School

Job description

Bin Hindi Group in Manama, Bahrain is looking for a Service Advisor to manage vehicle inspections and enhance customer satisfaction through effective communication.

As part of your role, you'll work closely with the workshop and ensure queries are handled proficiently. A vocational certificate and 3-5 years of relevant experience are required, along with excellent communication skills and a customer-focused approach.