Associate Operations - Dark Store & Last-Mile Expert

Talabat Holding; Manama; On-site; BHD 6,000 - 9,000; Full time

Job summary

Talabat Holding is seeking an Associate Operations to join the tMart team and run our dark store operations end-to-end. You will ensure orders are picked, packed and delivered accurately and on time to delight customers.

You will handle daily inventory, coordinate replenishment, and collaborate with riders and cross-functional partners to improve store performance and customer experience in a fast-paced environment.

Qualifications

• Experience in operations, fulfillment, or retail in fast-paced environments.
• Strong understanding of order management and store operations.
• Experience in a dark store, warehouse, or last-mile delivery is an advantage.
• Familiarity with inventory systems or WMS; quick learner of new platforms.
• Able to work in a fast-paced, target-driven setting with high accuracy.
• Knowledge of q-commerce or retail metrics like pick rate and on-time dispatch.
• Fluent in English; Arabic knowledge is a plus.

Responsibilities

• Execute daily tMart dark store operations for efficiency, accuracy, and customer experience.
• Monitor store inventory with stock counts and replenishment to avoid out-of-stock.
• Receive and organize stock, verify deliveries against POs, ensure proper storage.
• Identify and escalate operational issues or delivery exceptions promptly.
• Collaborate with riders and teams to ensure smooth last-mile delivery and improve performance.

Job description

Talabat Holding is seeking an Associate Operations to join the tMart team and run our dark store operations end-to-end. You will ensure orders are picked, packed and delivered accurately and on time to delight customers.

You will handle daily inventory, coordinate replenishment, and collaborate with riders and cross-functional partners to improve store performance and customer experience in a fast-paced environment.