Commercial Ops Associate, Grocery Cloud Store

Talabat Holding; Manama; On-site; BHD 12,000 - 18,000; Full time

Job summary

Talabat Holding in Bahrain is seeking an Associate Commercial Specialist to support our grocery platform, tMart, across the region. You will bridge category managers and the admin team, ensuring timely guidance and accurate data consolidation to reflect business performance.

You will assist on daily BAUs, analyze cross-functional commercial strategies, develop new vendor leads via CRM, manage contracts to protect margins, and monitor inventory and invoicing issues.

Qualifications

• Minimum 3 years of proven work experience within the FMCG industry.
• Understanding of SKUs, local suppliers & reporting.
• Knowledge of social media and analytics software – working knowledge of Hootsuite, Google Analytics, Facebook Insights.
• Creative and strategic content creation and excellent writing skills in both English and Arabic.
• Being data-driven and passionate about reporting is a plus.
• Advanced Excel proficiency is essential for this role.

Responsibilities

• Work closely with the commercial team to assist on daily BAUs and report discrepancies or issues at a cross functional level.
• Analyze and support the development and execution of cross functional commercial and operational strategies efficiently.
• Develop new business leads for the commercial team that can support in finding new profitable vendors/accounts by utilizing CRM to manage and retain sales.
• File, maintain and track all commercial contractual agreements and ensure implementation of them to avoid loss of margins.
• Identify invoicing or billing problems from EOBs and work to correct the errors.
• Assist the campaign manager in the execution of the trade plan and analyze effectiveness of revenue generating plans.
• Lead the commercial admin team by fostering and encouraging an environment of open communication and consistent recognition of individual and team accomplishments which in return will provide more clarity to their roles.
• Generating, preparing, scheduling, and sending operations reports.
• Maintain the country’s commercial Master files (SOPs, LPOs, SLAs, etc.)
• Coordinate activities throughout the operation to ensure efficiency and maintain compliance with company policy and management deadlines (Marketing activities, Engagement activities, etc.)
• Keep management informed by reviewing and analyzing special reports, summarizing information, and identifying trends.
• Work as a cross functional bridge between category managers, accounting team, demand planner and inventory controller to ensure we have the correct inventory at the stores (No OOS or OVS) by analyzing the current inventory statement, running report of daily inventory adjustment, sales, and purchases.
• Monitor demand forecasts and update the ordering parameters.
• Daily monitoring of stock and assist in the issuance of orders to the stores and tracking receipt of such orders.
• Managing the relevant inventory in coordination with the Category Manager
• Food safety
• Liaising with suppliers for improving collaborative forecasting planning and replenishment
• Ensuring maintenance of appropriate and accurate records of in-stock and inventory position are kept

Skills

Excel proficiency

CRM usage

Data-driven

Bilingual writing

Tools

Hootsuite

Google Analytics

Facebook Insights

Job description

Talabat Holding in Bahrain is seeking an Associate Commercial Specialist to support our grocery platform, tMart, across the region. You will bridge category managers and the admin team, ensuring timely guidance and accurate data consolidation to reflect business performance.

You will assist on daily BAUs, analyze cross-functional commercial strategies, develop new vendor leads via CRM, manage contracts to protect margins, and monitor inventory and invoicing issues.