Store Leadership

talabat; Manama; On-site; BHD 13,000 - 20,000; Full time

Job summary

talabat is seeking a Store Leadership role to grow our tMart grocery service, delivering groceries in as little as 30 minutes at hypermarket prices. You will oversee end-to-end store operations, lead a team, and ensure inventory accuracy and excellent customer service in Bahrain and the region.

The ideal candidate has 3–5 years of supermarket/restaurant operations experience, strong communication, and intercultural skills, with fluency in English and Arabic being highly advantageous.

Qualifications

• 3–5 years of experience in supermarket or restaurant.
• Strong communication skills and hands-on approach.
• Intercultural and teamwork abilities.

Responsibilities

• Operate store during shift and oversee end-to-end operations.
• Manage staff, scheduling, and daily routines.
• Handle ordering, inbound receiving, and stock replenishment.
• Oversee inventory, stock takes, and cycle counts.
• Ensure hygiene, safety, and service standards during shifts.

Skills

Communication

Hands-on

Intercultural

Bilingual EN/AR

Job description

When you think of food delivery in the MENA region we d be pretty surprised if talabat didn t pop into your mind first Since delivering our first order in Kuwait in 2004 we ve grown quite a lot over the past 17 years Today we deliver hundreds of millions of food orders grocery items and other products per year to our customers in nine countries throughout the region with more than 3 000 employees Our food delivery business works with over 27 000 brands and almost 50 000 branches while our q-commerce concept talabat mart now delivers groceries to customers in Bahrain Egypt Jordan Kuwait Oman Qatar and the UAE in 30 minutes or less Our philosophy is to make sure we do what is right for our ecosystem - our customers our partners our people our riders and the communities in which we operate

Our techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region Since its inception in 2020 we have facilitated the donation of well over 1 million meals to those in need as well as donated over 1 5 million to charity with the help of our partners and customers talabat is part of Delivery Hero the global leader in online food delivery and q-commerce

As Talabat continues to grow and keep ahead of the curve we have launched our very own end-end grocery service across the MENA region tMart We re looking for Store Leadership to join the team and focus on growing our own Grocery Store tMart which is the region s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices The service has expanded rapidly across Kuwait UAE Qatar Jordan Bahrain Egypt Oman and Iraq

Responsibilities

• Responsible for the operations of the store during his shift
• in terms of end to -end operation
• managing staff
• Ordering
• Inbound receiving
• stocking
• Pick and pack ordersManage all store operations i e selecting people scheduling shifts routine and preventive maintenance
• Ordering
• Store replenishment by Ensure proper stock in stores No OOS or OVS and help to assess the inventory and issue orders based on the input and assessment of demand planner plus physical stock assessment
• Inventory management Ensuring effective stock control function and practices Support Implementation of inventory process to ensure adequate stock levels and accurate inventory by conducting Store Stock take amp Cycle count based on the agreed schedule
• Inbound receiving During his shift to ensure Accurate receiving of orders as per policies amp SOP
• Outbound During his shift to ensure Efficient and accurate picking and packing of customer orders as per SOP
• Monitoring fulfillment processes and recommend improvements to increase productivity and profits

Requirements

• You have at least 3-5 years of experience in supermarket or restaurant
• You are someone energized by the unknown and look forward to learning each day on the job
• Good communication skills, and always like to be hands-on with several tools
• Additionally, you have robust interpersonal and intercultural skills
• Language skills: Fluent English and Arabic would be highly advantageous
• Ensuring implementation of actions pertinent to store-related shrinkages
• Supervising the effective implementation of hygiene, sanitation, security and safety standards, as well as service level standards and ensuring a high level customer service both internally and externally during his shift