Area Manager - Food Services at GNJ Group

GNJ Group; Riffa2; On-site; BHD 3,900 - 6,700; Full time

Job summary

GNJ Group in Bahrain seeks an experienced Operations Leader to own planning, budgeting, and cost control across multiple restaurant outlets. You will drive strategic action plans, ensure standards for production, quality, and customer service, and oversee financial reporting across all sites.

You will lead teams, report to the Operations Manager, and coordinate improvements in service policies and operational practices.

Qualifications

• Minimum 3 years of experience in restaurant operations or supervisory role.
• College graduate; Bachelor's degree required.
• Strong leadership, communication, and analytical skills.
• Ability to oversee multiple outlets in a fast-paced environment.
• Knowledge of budgeting, inventory control, and customer service standards.

Responsibilities

• Set operating goals and budgets, schedule expenditures, analyze variances, and take corrective actions.
• Contribute to strategic plans, action plans, and standards for service, production, quality, and customer service.
• Control operating costs through portion control, minimize waste, and ensure high-quality food prep.
• Create and maintain a positive team atmosphere across outlets.
• Supervise service staff and report updates to the Operations Manager.
• Coordinate improvements in policies with the Operations Manager; act as liaison to Restaurant Managers.
• Plan and execute Local Store Marketing activities for all outlets in the area.

Skills

Leadership

Team management

Budgeting

Financial analysis

Communication

Inventory control

Analytical skills

Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Hospitality Management

Job description

Operational Planning & Financial Control

• Set operating goals and objectives, prepare annual budgets, schedule expenditures, analyze variances, and initiate corrective actions.
• Achieve restaurant operational objectives by contributing to strategic plans, completing action plans, and implementing standards for production, productivity, quality, and customer service.
• Control operating costs through proper portion control, minimizing waste, and ensuring high-quality food preparation.

Team Leadership & Development

• Create and maintain a positive team atmosphere among all Team Members across outlets.
• Supervise food and beverage service staff in accordance with operating policies.
• Oversee performance of all outlet team members and report updates to the Operations Manager.
• Contribute to overall team success by accomplishing related tasks as needed.

Operational Excellence & Standard Compliance

• Ensure all reporting and control procedures related to operations, customer service, production quality, hygiene, cleanliness, maintenance, and administration are completed according to company policy and the operations manual.
• Maintain quality service by establishing and enforcing organizational standards.
• Ensure all restaurant teams understand and follow security procedures.

Coordination & Communication

• Coordinate improvements in service policies and operational practices with the Operations Manager.
• Serve as a liaison between the Operations Manager and Restaurant Managers.
• Suggest ideas and initiatives to Restaurant Managers for overall business improvement.

Monitoring, Analysis & Reporting

• Identify outlet problems through reports and develop effective solutions.
• Maintain accurate records of staff schedules and operating costs.
• Estimate inventory consumption, forecast requirements, and ensure updated stock levels.
• Maintain monthly and weekly performance reports for all outlets.
• Plan and execute LSM (Local Store Marketing) activities for all outlets in the assigned area.

Qualifications

• Minimum 3 years of experience in restaurant operations or a related supervisory role.
• College graduate.
• Bachelor’s degree in Business Administration, Hospitality Management, or a related field.
• Strong leadership, communication, and analytical skills.
• Ability to manage multiple outlets and work in a fast-paced environment.
• Knowledge of restaurant operations, budgeting, inventory control, and customer service standards.

Job Type: Full-time Pay: BD350.000 - BD600.000 per month Work Location: In person