Workforce Optimization Analyst — Data-Driven Capacity & Insights

Worldwide Flight Services, Inc.

Belgique

À distance

EUR 55 000 - 75 000

Plein temps

Il y a 15 heures

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Résumé du poste

WFS Belgium is seeking a Business Analyst in Workforce Optimization for BRU/LGG. You will turn workload data and forecasts into staffing plans, dashboards and actionable insights to support leadership decisions.

You will collaborate with operations to improve data quality, planning standards and continuous‑improvement practices, while aligning with Belgian rules and internal policies. Fluency in English is expected, Dutch/French preferred.

Qualifications

3–5 years of experience in analytics or workforce planning.
Strong Excel, Power BI, and reporting experience.
Knowledge of Belgian labour rules is a strong advantage.
Experience with workforce-management or TA systems (OWS, EasySecure, SAP SuccessFactors).
Fluent English; Dutch and/or French strongly preferred.

Responsabilités

Maintain workload profiles and translate flight schedules into staffing needs.
Capacitate planning across long-, medium-, and short-term horizons, including headcount modelling.
Build dashboards and KPI reporting on productivity, overtime, absence, roster efficiency and plan-vs-actual.
Develop business cases and scenario analyses with quantified impacts.
Strengthen planning compliance with Belgian labour rules and internal policies.
Improve workforce-data quality across systems and embed insights into roster construction.
Measure forecast accuracy and provide cost-to-serve insights.