Systems Engineer - Enterprise

Fortinet; Brussel Hoofdstad; On-site; EUR 65,000 - 100,000; Full time

Job summary

Fortinet Inc. is seeking a Systems Engineer to support Enterprise sales, handling pre-sales, calls, and post-sales technical matters. You will lead technical discussions, craft solutions, and coordinate with the sales partner to win customer engagements.

The role emphasizes security technology expertise, customer relationship building, and ability to present Fortinet solutions through various formats. Strong communication and multitasking are essential in a fast-paced environment.

Qualifications

• Experience in pre-sales engineering handling end-to-end deals.
• Ability to understand customer needs and build solutions.
• Strong communication with external and internal stakeholders.
• Knowledge of SD-WAN, ZTNA, IAM, Firewall, Switching, Wireless, SecOps, Cloud Security.
• As CISSP certification is beneficial.

Responsibilities

• Lead technical aspects of sales cycles for Enterprise customers.
• Collaborate with sales to address RFIs, RFPs, and RFQs, and participate in POCs.
• Listen to customer requirements and design solutions outperforming competitors.
• Serve as primary technical contact alongside the sales partner.
• Maintain up-to-date Fortinet product knowledge and competitive landscape.
• Present technical concepts via whitepapers, plans, and discussions.
• Maintain accurate customer and account data in Salesforce.

Skills

Security tech

Pre-sales experience

Customer relations

Technical communication

Security solutions

Education

CISSP certification (advantage)

Job description

Systems Engineer - Enterprise

Description

We are looking for a Systems Engineer to work closely with a sales representative in a defined set of Enterprise Accounts. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.

What you’ll do:

• Lead all technical aspects of a sales cycle with the Enterprise customers, from the initial RFIs, through to RFPs & RFQs when required. This includes the project management and active participation in POCs in partnership with the relevant teams both internally and within the customer and/or commercial partner.
• Have the ability to listen and to understand the technical requirements of the customer, reading between the lines to build a solution which outperforms the competitor offering.
• Be the primary technical point of contact for the customer(s) and partners in close collaboration with your sales partner.
• Continuously strive to improve knowledge around the Fortinet products and solutions, along with maintaining a deep understanding of the competitive landscape and Fortinet’s ability to provide long lasting protection against the ever-evolving threats.
• Have a strong ability to position Fortinet solutions to the customer, whether this be remotely or in person. This requires strong communication skills and the ability to confidently present through whiteboarding, technical white papers, technical plans or customer discussions.
• Manage your time effectively when working on multiple deals simultaneously, ensuring a positive customer experience is maintained.
• Maintain accurate activity, contact, and account technical information of all customers and prospects in our CRM (Salesforce).

What you bring:

• Have a high aptitude for security technology, specifically encryption, authentication, with further knowledge of network security, intrusion detection, anti-virus, routing, switching, LAN and WAN being desirable.The CISSP accreditation would also be beneficial.
• Are currently or have previously worked in a pre-sales engineer role, managing end to end technical aspects of deals, through to technical closure.
• Can demonstrate your problem solving skills and how this has impacted key wins within your current organisation.
• Understand and can demonstrate your ability to build and maintain customer relationships, including your ability to effectively communicate technically to a range of both external and internal stakeholders.
• Have a strong understanding one or multiple solutions e.g SD-WAN, ZTNA, IAM, Firewall, Switching and Wireless, SecOps, Cloud Security etc.

What you can expect from us

• Excellent training and development opportunities, providing you with all the tools you need to be successful.
• An open working environment, sharing knowledge and information collaboratively and transparently, with respect to everyone’s thoughts and opinions.
• The opportunity to be part of an innovative, collaborative and winning team.
• A competitive salary and incentive compensation package, including stock awards, and healthcare benefits.