Strategic Operations Leader for SaaS Scale-Up

Optimile NV; Belgique; Hybride; EUR 70 000 - 100 000; Plein temps

Résumé du poste

Optimile NV is seeking a Business Operations Manager to bring structure to scale and partner with the COO to translate strategy into actionable processes across Product, Sales & Marketing, Finance, and Support.

You will own critical workflows, drive cost optimization, and build scalable operations while enabling international growth. Fluency in Dutch and English is required; hybrid work arrangement in Ghent, Belgium is offered.

Qualifications

• 5+ years of experience in Business Operations, Operations Management or Operational Excellence.
• Proven experience leading cross-functional projects and managing organisational change.
• Strong analytical skills with data-driven decision making.
• Excellent organisational skills and multi-priority management.
• Commits to continuous improvement and scalable processes.
• Fluent in Dutch and English.

Responsabilités

• Take ownership of operational processes to run Optimile efficiently today and prepare for scale.
• Drive operational excellence by evaluating, optimizing and standardizing core processes.
• Coordinate cross-functional initiatives across Product, Sales & Marketing, Finance, Support, Legal and Procurement.
• Lead improvement projects from idea to implementation with measurable impact.
• Analyze costs and optimize the cost structure without compromising quality.
• Own and operate key workflows, including SIM card infrastructure monitoring.
• Identify risks, strengthen business continuity and implement monitoring mechanisms.
• Build scalable workflows with automation and remove bottlenecks.
• Partner with the COO to translate strategy into executable plans.

Connaissances

Business Operations

Cross-functional leadership

Analytical thinking

Stakeholder management

Communication

Dutch proficiency

English proficiency

Description du poste

Optimile NV is seeking a Business Operations Manager to bring structure to scale and partner with the COO to translate strategy into actionable processes across Product, Sales & Marketing, Finance, and Support.

You will own critical workflows, drive cost optimization, and build scalable operations while enabling international growth. Fluency in Dutch and English is required; hybrid work arrangement in Ghent, Belgium is offered.