Specialist Account

Donaldson Company, Inc.; Vlaams-Brabant; Sur place; EUR 40 000 - 52 000; Plein temps

Résumé du poste

Donaldson Company, Inc. seeks a Specialist Account within Mobile Solutions Sales to strengthen long-term customer relationships and support pricing and product offerings. You will collaborate with OEM customers and internal teams to ensure high-quality service and timely responses.

The role offers learning and career growth, with a fixed-term contract and potential to transition to a permanent position. Proficiency in English is required.

Qualifications

• Bachelor’s degree or minimum 2 years of relevant work experience.
• 1 year experience working in a customer facing environment.
• Good computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel).
• Good verbal and written communication skills in English.
• Good organizational and administration skills.

Responsabilités

• Contributor to the maintenance of long-term customer relationships with focus on stellar customer experience.
• Prepare basic revenue performance analysis (price, margin, cost) and propose price.
• Complete Account Specialist tasks with direction from Account Manager/Supervisor.
• Receiving and processing customer inquiries in relation to pricing, lead-time, product offering,and complaints through efficient, prompt, and friendly communication.
• Lead simple projects, internal and external meetings, follow-up, meet customer’s deadlines.

Connaissances

Customer service

Communication

MS Office

English

Formation

Bachelor's degree

Outils

CRM

Oracle

Description du poste

Donaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities.

The Specialist Account plays an important role within Mobile Solutions, working closely with OEM customers and internal teams. This role offers excellent opportunities for learning, growth, and career development within the organization. As part of the Mobile Solutions Sales Team, the Specialist Account collaborates across departments and with external partners, ensuring high-quality service and supporting sustainable business growth.

This position is offered on a fixed-term contract, with the opportunity to transition to a permanent role.

Primary Responsibilities:

• Contributor to the maintenance of long-term customer relationships with focus on stellar customer experience.
• Prepare basic revenue performance analysis (price, margin, cost) and propose price.
• Complete Account Specialist tasks with direction from Account Manager/Supervisor.
• Receiving and processing customer inquiries in relation to pricing, lead-time, product offering,and complaints through efficient, prompt, and friendly communication.
• Lead simple projects, internal and external meetings, follow-up, meet customer’s deadlines.

Minimum Qualifications:

• Bachelor’s degree or minimum 2 years of relevant work experience.
• 1 year experience working in a customer facing environment.
• Good computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel).
• Good verbal and written communication skills in English.
• Good organizational and administration skills.

Preferred Qualifications:

• Previous experience in a mechanical or industrial environment
• Proficiency in German
• Proficiency in CRM and Oracle

Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.