Specialist Account

Donaldson; Vlaams-Brabant; Sur place; EUR 40 000 - 56 000; Plein temps

Résumé du poste

Donaldson is seeking a Specialist Account within Mobile Solutions Sales, collaborating with OEM customers to drive high-quality service and sustainable growth. The role is on a fixed-term contract with potential to transition to a permanent position.

The candidate will support revenue analysis, pricing tasks, and maintain strong customer relationships, working closely with Account Managers and internal teams.

Qualifications

• Bachelor's degree or minimum 2 years relevant work experience.
• 1 year experience working in a customer facing environment.
• Good computer skills including Microsoft Office Suite (Word, PowerPoint, and Excel).
• Good verbal and written communication skills in English.
• Good organizational and administration skills.

Responsabilités

• Maintain long-term customer relationships with focus on stellar customer experience.
• Prepare basic revenue performance analysis (price, margin, cost) and propose price.
• Complete Account Specialist tasks with direction from Account Manager/Supervisor.
• Receive and respond to customer inquiries regarding pricing, lead-time, product offering, and complaints with prompt communication.
• Lead simple projects and internal/external meetings, ensuring deadlines are met.

Connaissances

Customer service

Microsoft Office

English communication

Formation

Bachelor's degree or equivalent

Outils

CRM

Oracle

Description du poste

Donaldson is committed to solving the world's most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities.

The Specialist Account plays an important role within Mobile Solutions, working closely with OEM customers and internal teams. This role offers excellent opportunities for learning, growth, and career development within the organization. As part of the Mobile Solutions Sales Team, the Specialist Account collaborates across departments and with external partners, ensuring high-quality service and supporting sustainable business growth.

This position is offered on a fixed-term contract, with the opportunity to transition to a permanent role.

Primary Responsibilities

• Contributor to the maintenance of long-term customer relationships with focus on stellar customer experience.
• Prepare basic revenue performance analysis (price, margin, cost) and propose price.
• Complete Account Specialist tasks with direction from Account Manager/Supervisor.
• Receiving and processing customer inquiries in relation to pricing, lead-time, product offering, and complaints through efficient, prompt, and friendly communication.
• Lead simple projects, internal and external meetings, follow-up, meet customer's deadlines.

Minimum Qualifications

• Bachelor's degree or minimum 2 years of relevant work experience.
• 1 year experience working in a customer facing environment.
• Good computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel).
• Good verbal and written communication skills in English.
• Good organizational and administration skills.

Preferred Qualifications

• Previous experience in a mechanical or industrial environment
• Proficiency in German
• Proficiency in CRM and Oracle

Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

Donaldson Company has been made aware that there are several recruiting scams that are targeting job seekers. These scams have attempted to solicit money for job applications and/or collect confidential information, Donaldson will never solicit money during the application or recruiting process. Donaldson only accepts online applications through our Careers | Donaldson Company, Inc. website and any communication from a Donaldson recruiter would be sent using a donaldson.com email address. If you have any questions about the legitimacy of an employment opportunity, please reach out to [e-mail] to verify that the communication is from Donaldson.

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.