Software Engineer

Xerox; Antwerpen; On-site; EUR 50,000 - 70,000; Full time

Job summary

A global technology firm is seeking a Solution Architect / Senior Software Engineer in Belgium to support their Customer Communications Management solutions. This role involves advising customers, designing document workflows, and improving communication solutions in collaboration with internal and external teams. Candidates should have over 5 years of relevant experience and strong communication skills in Dutch and English, with the option for French being a plus. The position offers a hybrid working model, including on-site and home work.

Qualifications

• 5+ years of relevant experience in software, solution design, or workflow architecture.
• Experience with document composition, document workflow, or CCM-related platforms.
• Strong customer-facing communication and consulting skills.

Responsibilities

• Advise the customer on CCM and outbound communication solutions.
• Design and improve document workflows and future-state processes.
• Represent Xerox in customer meetings and project discussions.
• Work with internal teams and external partners to support solution delivery.
• Help translate business needs into practical technical solutions.

Skills

Customer-facing communication

Solution design

Workflow architecture

Analytical mindset

Job description

About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client‑centric and digitally‑driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

We are looking for a customer‑facing Solution Architect / Senior Software Engineer to support Xerox’s Customer Communications Management (CCM) solutions for a major customer in Belgium.

This is not a pure coding role. You will act as a trusted advisor, helping design and improve document workflows, outbound communications, and CCM solutions that support the customer’s business. You will work closely with the customer, Xerox colleagues across EMEA, and external delivery teams to shape future workflows and recommend the best solutions Xerox can offer.

Key Responsibilities

• Advise the customer on CCM and outbound communication solutions
• Design and improve document workflows and future‑state processes
• Represent Xerox in customer meetings and project discussions
• Work with internal teams and external partners to support solution delivery
• Help translate business needs into practical technical solutions
• Support continuous improvement of Xerox’s digital services offering

What We’re Looking For

• 5+ years of relevant experience in software, solution design, or workflow architecture
• Experience with document composition, document workflow, or CCM‑related platforms
• Strong customer‑facing communication and consulting skills
• Analytical mindset with the ability to explain complex topics clearly
• Dutch and English are required; French is a plus
• Valid driver’s license and willingness to travel within Belgium as needed

Why join us

You will play a visible role with a strategic customer, helping shape Xerox solutions in a niche and evolving digital services space. This is a hybrid role with time split between customer site, Xerox office in Zaventem, and home working.