Software Governance & License Optimization Specialist

Phoenix Technologies; Brussel; Sur place; EUR 70 000 - 110 000; Plein temps

Résumé du poste

Phoenix Technologies in Brussels is seeking a Software Governance, SaaS & License Management Consultant to own and monitor the software governance process. You will ensure assessment, approval, and inventory of software; apply governance checks; monitor KPIs; drive improvements; coordinate with business, IT, procurement, and security.

Fluent English and French or Dutch are expected. 3–4 years in IT governance and license management, with experience in Confluence and SharePoint, and a hybrid work

Qualifications

• 3 to 4 years of experience in IT Governance, IT License Management, and Software/SaaS coordination.
• Strong understanding of governance frameworks and compliance topics (GDPR, vendor risk, security review).
• Proven experience with license management or usage monitoring.

Responsabilités

• Governance Process Ownership & Monitoring.
• Execute and monitor the end-to-end software and SaaS governance process.
• Ensure that all required security, compliance, procurement, and architecture checks are consistently applied.
• Define and track governance KPIs (e.g., lead time, compliance rate, process gaps).
• Identify bottlenecks, inefficiencies, and governance gaps.
• Drive continuous improvement of governance processes, tools, and ways of working.
• Promote a pragmatic governance approach balancing control and business agility.
• Govern the intake of new software and SaaS requests.
• Ensure no tool is introduced without proper approval and validation.
• Challenge requests by identifying existing internal solutions.
• Coordinate and follow up all required reviews and approval.
• Own and maintain the software catalogue / SaaS inventory, including: solution details, ownership, approval status, licensing model, lifecycle status.
• Reduce shadow IT by improving visibility and governance coverage.
• Manage licenses under Digital Workplace responsibility.
• Ensure timely renewals and contract follow-up.
• Monitor license usage and identify optimization opportunities.
• Analyze usage reports and drive cost optimization actions.
• Ensure alignment between purchased licenses and actual usage.
• Contribute to license governance best practices and policies.
• Act as the central coordination point between business teams, Digital Workplace, Architects, information security & data protection, Procurement & vendor management, and other IT teams.
• Ensure smooth collaboration and timely decision-making.
• Proactively follow up and drive actions to closure.
• Produce and analyze governance and license usage reports.
• Define and track KPIs for service performance and governance effectiveness.
• Identify trends, risks, and improvement opportunities.
• Improve transparency and reporting for stakeholders and management.
• Maintain and improve governance documentation (Confluence, SharePoint, etc.)
• Ensure processes are clear, accessible, and understood by stakeholders.
• Support integration of governance into procurement and tender processes.
• Contribute to standardization and simplification of governance flows.

Connaissances

IT Governance

License Management

Software/SaaS coordination

Stakeholder management

KPI reporting

Outils

Confluence

SharePoint

Description du poste

Phoenix Technologies in Brussels is seeking a Software Governance, SaaS & License Management Consultant to own and monitor the software governance process. You will ensure assessment, approval, and inventory of software; apply governance checks; monitor KPIs; drive improvements; coordinate with business, IT, procurement, and security.

Fluent English and French or Dutch are expected. 3–4 years in IT governance and license management, with experience in Confluence and SharePoint, and a hybrid work