Software Governance, SaaS & License Management Consultant
Now partnering with a leading company!
Fluent English + French or Dutch required
Are you a structured, detail-oriented professional who thrives at the intersection of governance, compliance, and IT coordination? We're looking for a Software Governance, SaaS & License Management Consultant to act as the central owner of software governance process execution and monitoring!
About the Role
You will ensure that:
- All software and SaaS solutions are properly assessed, approved, and inventoried
- Governance processes are effectively applied, measured, and continuously improved
- Licenses are controlled, optimized, and aligned with real usage
This is a hands-on coordination and governance role, combining operational rigor with continuous improvement responsibilities.
Key Responsibilities
1. Governance Process Ownership & Monitoring
- Execute and monitor the end-to-end software and SaaS governance process
- Ensure required security, compliance, procurement, and architecture checks are consistently applied
- Define and track governance KPIs (lead time, compliance rate, process gaps)
- Identify bottlenecks, inefficiencies, and governance gaps
- Drive continuous improvement of governance processes, tools, and ways of working
- Promote a pragmatic governance approach balancing control and business agility
2. Software & SaaS Intake Governance
- Govern the intake of new software and SaaS requests
- Ensure no tool is introduced without proper approval and validation
- Challenge requests by identifying existing internal solutions
- Coordinate and follow up all required reviews and approvals
3. Software Inventory & Data Quality
- Ensure all software and SaaS solutions are correctly inventoried and maintained
- Own and maintain the software catalogue/SaaS inventory (solution details, ownership, approval status, licensing model, lifecycle status)
- Ensure completeness, accuracy, and consistency of inventory data
- Reduce shadow IT by improving visibility and governance coverage
4. License Management & Optimization
- Manage licenses under Digital Workplace responsibility
- Ensure timely renewals and contract follow-up
- Monitor license usage and identify optimization opportunities
- Analyze usage reports and drive cost optimization actions
- Ensure alignment between purchased licenses and actual usage
- Contribute to license governance best practices and policies
5. Stakeholder Coordination
- Act as the central coordination point between Business teams, Digital Workplace, Architects, Information Security & Data Protection, Procurement & Vendor Management, and other IT teams
- Ensure smooth collaboration and timely decision-making
- Proactively follow up and drive actions to closure
6. Reporting & Continuous Improvement
- Produce and analyze governance and license usage reports
- Define and track KPIs for service performance and governance effectiveness
- Identify trends, risks, and improvement opportunities
- Improve transparency and reporting for stakeholders and management
7. Documentation & Process Enablement
- Maintain and improve governance documentation (Confluence, SharePoint, etc.)
- Ensure processes are clear, accessible, and understood by stakeholders
- Support integration of governance into procurement and tender processes
- Contribute to standardization and simplification of governance flows
Requirements
- Fluent English and French or Dutch (speak, read, write)
- 3-4 years of experience in IT Governance, IT License Management, Software/SaaS coordination
- Strong understanding of software/SaaS intake and approval processes
- Strong understanding of governance frameworks and compliance topics (GDPR, vendor risk, security review)
- Proven experience with license management or usage monitoring
- Strong stakeholder coordination skills across multiple domains
- Strong ownership mindset — proactive, structured, autonomous
- Analytical mindset with experience in KPI definition and reporting
- Excellent communication skills (business & IT)
- Experience with documentation tools (Confluence, SharePoint, etc.)
- Structured and detail-oriented with strong follow-up discipline
- Able to manage complexity and incomplete information
- Hands‑on and solution-oriented
- Strong communicator who can bridge business, IT, and governance topics
- Focused on both control and continuous improvement