Software IT License Management

Appsierra Group; Brussel; Sur place; EUR 55 000 - 85 000; Plein temps

Résumé du poste

Appsierra Group is seeking a Software Governance, SaaS & License Management Consultant to own the end-to-end governance process and monitor compliance in Brussels.

You will coordinate software and SaaS intake, maintain the software catalogue, optimize licenses, monitor usage, and drive KPI reporting, ensuring timely approvals and alignment with business goals. Fluency in English and French or Dutch is required.

Qualifications

• 3 to 4 years of experience in IT governance, license management, and software/SaaS coordination.
• Strong understanding of governance frameworks, GDPR, vendor risk, and security reviews.
• Excellent stakeholder coordination, structured, autonomous, and solution-oriented.

Responsabilités

• Own end-to-end software governance processes and monitor compliance.
• Coordinate software and SaaS intake, inventory, and license optimization.
• Develop and track governance KPIs and drive continuous improvement.
• Coordinate with business, IT, security, procurement, and other teams to enable approvals.
• Produce governance and license usage reports for stakeholders.

Connaissances

IT Governance

License Management

Software/SaaS coordination

Description du poste

As a Software Governance, SaaS & License Management Consultant, you will act as the central owner of the software governance process execution and monitoring.

You will ensure that:

• All software and SaaS solutions are properly assessed, approved, and inventoried
• Governance processes are effectively applied, measured, and continuously improved
• Licenses are controlled, optimized, and aligned with real usage

This is a hands-on coordination and governance role, combining operational rigor with continuous improvement responsibilities.

Key Responsibilities

1. Governance Process Ownership & Monitoring

• Execute and monitor the end-to-end software and SaaS governance process
• Ensure that all required security, compliance, procurement, and architecture checks are consistently applied
• Define and track governance KPIs (e.g., lead time, compliance rate, process gaps)
• Identify bottlenecks, inefficiencies, and governance gaps
• Drive continuous improvement of governance processes, tools, and ways of working
• Promote a pragmatic governance approach balancing control and business agility

2. Software & SaaS Intake Governance

• Govern the intake of new software and SaaS requests
• Ensure no tool is introduced without proper approval and validation
• Challenge requests by identifying existing internal solutions
• Coordinate and follow up all required reviews and approval.

3. Software Inventory & Data Quality

• Ensure that all software and SaaS solutions are correctly inventoried and maintained
• Own and maintain the software catalogue / SaaS inventory, including:

• Solution details
• Ownership
• Approval status
• Licensing model
• Lifecycle status

• Ensure completeness, accuracy, and consistency of inventory data
• Reduce shadow IT by improving visibility and governance coverage

4. License Management & Optimization

• Manage licenses under Digital Workplace responsibility
• Ensure timely renewals and contract follow-up
• Monitor license usage and identify optimization opportunities
• Analyze usage reports and drive cost optimization actions
• Ensure alignment between purchased licenses and actual usage
• Contribute to license governance best practices and policies

5. Stakeholder Coordination

• Act as the central coordination point between:
• Business teams
• Digital Workplace
• Architects
• Information security & data protection
• Procurement & vendor management
• Other IT teams
• Ensure smooth collaboration and timely decision-making
• Proactively follow up and drive actions to closure

6. Reporting & Continuous Improvement

• Produce and analyze governance and license usage reports
• Define and track KPIs for service performance and governance effectiveness
• Identify trends, risks, and improvement opportunities
• Improve transparency and reporting for stakeholders and management

7. Documentation & Process Enablement

• Maintain and improve governance documentation (Confluence, SharePoint, etc.)
• Ensure processes are clear, accessible, and understood by stakeholders
• Support integration of governance into procurement and tender processes
• Contribute to standardization and simplification of governance flows

Requirements:

• You are able to speak, read and write fluently English and French or Dutch.
• 3 to 4 years of experience in:

• IT Governance
• IT License Management
• Software/SaaS coordination

• Strong understanding of:

• Software/SaaS intake and approval processes
• Governance frameworks and compliance topics (GDPR, vendor risk, security review)

• Proven experience with license management or usage monitoring
• Strong stakeholder coordination skills across multiple domains
• Strong ownership mindset: proactive, structured, autonomous
• Analytical mindset with experience in KPI definition and reporting
• Excellent communication skills (business & IT)
• Experience with documentation tools (Confluence, SharePoint, etc.)
• Structured and detail-oriented with strong follow-up discipline
• Able to manage complexity and incomplete information
• Hands-on and solution-oriented
• Strong communicator who can bridge business, IT, and governance topics
• Focused on both control and continuous improvement