Senior UX Designer & Researcher, Platforms & Portals

Xintas; Brussel Hoofdstad; Hybrid; EUR 60,000 - 90,000; Full time

Job summary

Xintas is seeking a seasoned UX Designer & Researcher to shape the user experience across EPIC, traXes and LinX within the Portals & Platform line. You will lead discovery, research and validation, and work across discovery, research, interaction design and validation to deliver coherent digital journeys.

You will build personas, user journeys and experience maps, and collaborate with cross-functional teams to ensure a seamless, data-driven experience for energy-market stakeholders in Belgium

Qualifications

• 7 years experience with design thinking in agile projects.
• 7 years experience with qualitative and quantitative research methods.
• 3 years experience with interaction design and information architecture.
• Ability to create lo-fi wireframes, prototypes and user flows in Figma.
• Proficient in design software (Figma) and presentation tools (PowerPoint, Miro).
• Dutch and/or French and English at good level; German is a plus.

Responsibilities

• Lead UX research activities and document it in our Research repository.
• Prepare and animate workshops on functional framing, ideation and co-design with key stakeholders.
• Collect insights into user needs, pain points, and feedback using various research methods.
• Analyze user behavior and website performance using Matomo and heatmaps.
• Create personas and experience maps from research data.
• Define the right interaction model and measure its success with criteria.
• Identify business processes and user journeys and propose improvements.
• Create wireframes, prototypes, storyboards, user flows and site maps.
• Present ideas and design solutions to stakeholders.
• Collaborate with the UI Designer to ensure consistency with the design system.
• Contribute to team efforts in UX Chapter activities.

Skills

Design thinking

User research

Workshop facilitation

UX communication

Team collaboration

Education

Master's degree in UX or related field

Tools

Figma

Matomo

Heatmaps

Miro

PowerPoint

Job description

Xintas is seeking a seasoned UX Designer & Researcher to shape the user experience across EPIC, traXes and LinX within the Portals & Platform line. You will lead discovery, research and validation, and work across discovery, research, interaction design and validation to deliver coherent digital journeys.

You will build personas, user journeys and experience maps, and collaborate with cross-functional teams to ensure a seamless, data-driven experience for energy-market stakeholders in Belgium