UX researcher

Huxley; Brussel Hoofdstad; In loco; EUR 65.000 - 95.000; Tempo pieno

Descrizione del lavoro

Huxley is seeking an experienced UX Designer and Researcher to join a digital product team delivering portals for external and internal users. You will drive the full UX lifecycle from research to prototyping and validation, working closely with Business, IT, Product, and Design to create user-centered experiences.

The role requires deep expertise in design thinking, strong user research skills, and collaboration across multidisciplinary teams.

Competenze

• 7+ years of experience shaping design thinking in Agile environments.
• 7+ years of qualitative and quantitative user research.
• 3+ years of experience in interaction design and information architecture.
• Proven experience facilitating UX workshops and co-design sessions with diverse stakeholder groups.

Mansioni

• Lead UX research activities and document findings.
• Define user journeys and interaction models across platforms.
• Create wireframes, prototypes, storyboards, user flows, process flows, and sitemaps.
• Collaborate with UI designers to ensure consistency with the Design System.
• Present research findings, concepts, and design solutions to stakeholders.

Conoscenze

Design Thinking

User Research

Workshop Facilitation

Information Architecture

Interaction Design

Formazione

Master's degree in UX/HCI/Service Design or related field

Strumenti

Figma

Miro

PowerPoint

Condens

Heatmap tools

Descrizione del lavoro

About the Role

We are looking for an experienced UX Designer & Researcher to join a digital product team working on multiple platforms and portals serving both external and internal users.

You will be responsible for bringing the user perspective into the design and evolution of digital products, covering the full UX lifecycle: research, discovery, interaction design, prototyping, validation, and continuous improvement. You will collaborate closely with Business, IT, Product, and Design teams to create intuitive, seamless, and user-centered experiences.

Key Responsibilities

User Research

• Lead UX research activities and document findings in the appropriate research repositories.
• Identify user needs, pain points, and opportunities through various research methods, including:
  • User interviews
  • Field observations
  • User testing
  • Surveys
  • Literature reviews
  • Qualitative and quantitative research
• Analyze user behavior and platform performance using analytics and heatmap tools.
• Create and maintain personas, experience maps, and other UX artifacts.

UX Design

• Define and formalize user journeys and key interaction models.
• Identify business processes and use cases to propose optimized user experiences.
• Create wireframes, prototypes, storyboards, user flows, process flows, and sitemaps.
• Define interaction models and measure their effectiveness using relevant success metrics.
• Contribute to the evolution of information architecture and navigation structures.

Facilitation & Collaboration

• Prepare and facilitate functional framing, ideation, and co-design workshops.
• Present research findings, concepts, and design solutions to various stakeholders.
• Collaborate closely with UI Designers to ensure consistency with the Design System.
• Actively contribute to UX communities of practice and knowledge-sharing initiatives.

Experience

• Minimum 7 years of experience in Design Thinking within Agile environments.
• Minimum 7 years of experience in qualitative and quantitative user research.
• Minimum 3 years of experience in Interaction Design and Information Architecture.
• Proven experience facilitating UX workshops and co-design sessions with diverse stakeholder groups.

Technical Skills

• Strong proficiency in Figma for wireframing, prototyping, and user flow creation.
• Experience with collaboration and presentation tools such as Miro and PowerPoint.
• Experience using user behavior analytics and heatmap tools.
• Familiarity with Design Systems and applying them within Figma is a plus.
• Experience with UX research platforms such as Condens is considered a strong asset.
• Formal qualification in UX, Human-Computer Interaction (HCI), Product Design, Service Design, or a related field (Master's degree, certification, or equivalent).

Soft Skills

• Pragmatic and action-oriented mindset.
• Positive and constructive attitude.
• Flexible and adaptable.
• Autonomous and resilient.
• Strong analytical and problem-solving skills.
• User-centered approach with a high degree of empathy.
• Excellent communication, presentation, and storytelling skills.
• Ability to produce clear documentation and process descriptions.
• Passion for technology and digital innovation.
• Comfortable working within multidisciplinary and networked teams.

Languages

• Professional proficiency in English.
• Good command of Dutch and/or French is required.
• Knowledge of German is considered an asset.

To find out more about Huxley please visit www.huxley.com