Senior ServiceNow Process Improvement Consultant - Hybrid
Sloka IT Solutions
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Job summary
Sloka IT Solutions in Belgium is looking for a Senior ServiceNow Business Process Consultant to partner with business stakeholders, understand their operational challenges, and design improvements that boost efficiency and effectiveness.
The ideal candidate combines deep consulting experience with ServiceNow expertise, translating business needs into practical solutions and leading cross-functional teams to successful delivery.
Qualifications
- 10+ years of experience in business process consulting.
- Proven ServiceNow expertise and delivery experience.
- Strong ability to gather requirements and translate into solutions.
- Excellent stakeholder management and presentation skills.
- Ability to develop strategic delivery plans.
Responsibilities
- Engage with clients to understand business needs, challenges, and improvement opportunities.
- Analyze existing business processes and identify opportunities for optimization.
- Define improvement strategies and develop implementation plans.
- Recommend process-related solutions aligned with business objectives.
- Prepare and present proposals, recommendations, and solution approaches to stakeholders.
- Collaborate with business and technical teams to support solution delivery.
- Evaluate opportunities to improve operational efficiency through process changes.
Skills
Tools
Job description
Sloka IT Solutions in Belgium is looking for a Senior ServiceNow Business Process Consultant to partner with business stakeholders, understand their operational challenges, and design improvements that boost efficiency and effectiveness.
The ideal candidate combines deep consulting experience with ServiceNow expertise, translating business needs into practical solutions and leading cross-functional teams to successful delivery.
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