ServiceNow Senior Business Process Consultant

Us3 Consulting; Brussel Hoofdstad; On-site; EUR 90,000 - 130,000; Full time

Job summary

Us3 Ltd seeks an experienced Senior Business Process Consultant with strong ServiceNow knowledge to work directly with clients, understand their business requirements, and develop process improvement solutions.

The consultant will assess existing processes, identify optimization opportunities, define improvement strategies, and develop proposals to enhance operational efficiency and business effectiveness.

Qualifications

• 10+ years of relevant professional experience.
• Strong ServiceNow competency.
• Extensive experience in business process consulting and process improvement.
• Proven ability to understand client requirements and develop business-focused solutions.
• Experience defining consulting strategies, project plans, and delivery proposals.
• Strong client-facing consulting and stakeholder management skills.
• Excellent communication, presentation, and problem-solving abilities.
• Ability to recommend business process changes that improve operational efficiency.

Responsibilities

• Assess existing business processes and identify opportunities for optimization.
• Develop improvement strategies and project proposals to enhance operational efficiency.
• Lead client workshops to gather requirements and present recommended changes.
• Collaborate with stakeholders to define scope, timelines, and delivery plans.

Skills

ServiceNow expertise

Business process consulting

Stakeholder management

Client-facing

Process improvement

Requirements gathering

Presentation skills

Problem solving

Strategic thinking

Job description

We are seeking an experienced Senior Business Process Consultant with strong ServiceNow knowledge to work directly with clients, understand their business requirements, and develop process improvement solutions.

The consultant will be responsible for assessing existing business processes, identifying opportunities for optimization, defining improvement strategies, and developing project proposals that enhance operational efficiency and business effectiveness.

Required Skills and Experience

• 10+ years of relevant professional experience.
• Strong ServiceNow competency.
• Extensive experience in business process consulting and process improvement.
• Proven ability to understand client requirements and develop business-focused solutions.
• Experience defining consulting strategies, project plans, and delivery proposals.
• Strong client-facing consulting and stakeholder management skills.
• Excellent communication, presentation, and problem-solving abilities.
• Ability to recommend business process changes that improve operational efficiency.