Senior Salesforce & CRM Delivery Lead — Transformation

EngiFlex BV; Brussel Hoofdstad; On-site; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Company car

Career plan with education budget

Extra-legal benefits

Job summary

EngiFlex BV is seeking an experienced Senior IT Project Manager to lead complex Salesforce and CRM initiatives within a multi-year digital transformation. You will focus on delivery, integration and operational handover across IT and business teams.

You will manage scope, budgets and risks while coordinating experts, stakeholders and external partners. A strong knowledge of Salesforce architecture and data migration is essential for success.

Qualifications

• 10+ years of experience in IT project management.
• Hands-on experience delivering Salesforce/CRM projects (5+ years).
• Delivered at least two major Salesforce implementations or migrations.

Responsibilities

• Lead Salesforce and CRM projects from initiation through deployment and transition to operations.
• Manage scope, planning, budget, quality, risks and interdependencies throughout the project lifecycle.
• Coordinate Salesforce specialists, IT and data teams, business stakeholders and external implementation partners.
• Oversee CRM configuration, customisation, systems integration, middleware and API-related activities.
• Supervise data migration and ensure continuity between CRM solutions and connected platforms.
• Align CRM deliverables with business processes, cloud environments and enterprise architecture guidelines.
• Coordinate testing, user acceptance, deployment and handover to RUN.
• Monitor dependencies with other applications, platforms and transformation streams.
• Provide structured reporting, elevate issues on time and ensure compliance with programme governance.
• Identify delivery risks early and propose pragmatic corrective actions.

Skills

IT project management

Salesforce CRM

CRM projects

Stakeholder management

Risk management

Cloud integration

Data migration

Team leadership

Communication

Governance

Tools

Salesforce

APIs

Middleware

Data migration tools

Job description

EngiFlex BV is seeking an experienced Senior IT Project Manager to lead complex Salesforce and CRM initiatives within a multi-year digital transformation. You will focus on delivery, integration and operational handover across IT and business teams.

You will manage scope, budgets and risks while coordinating experts, stakeholders and external partners. A strong knowledge of Salesforce architecture and data migration is essential for success.