Senior Process Architect – Banking | End-to-End Optimization

Adjugo

Brussel Hoofdstad

Hybride

EUR 65 000 - 95 000

Plein temps

Il y a 40 heures

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Résumé du poste

BNP Paribas Fortis is seeking a Senior Process Engineer to define and implement new business subprocesses, align with architectural principles and regulatory guidelines, and lead continuous improvement in customer satisfaction and risk management. The role works in a multidisciplinary Agile team, coordinating with Business and IT partners, with a split of on-site and homeworking.

Responsibilities include monitoring performance, testing changes, and maintaining comprehensive process

Qualifications

Bachelor/Master degree or equivalent. Two to five years of relevant experience preferred.
Fluent in French and Dutch; strong analytical and stakeholder communication skills.
Experience with process management tools and understanding of data management and IT automation concepts in banking.

Responsabilités

Define business subprocesses and implement them.
Adjust existing processes to improve efficiency and customer satisfaction.
Test application changes and ensure compliance with risk and regulatory guidelines.
Monitor and report on process performance and incidents.
Collaborate with Agile teams to deliver sprint stories and plan changes.