Senior Operational Excellence and SAP/Salesforce Lead

USTBC ABB Installation Products Inc.; Machelen; Hybrid; EUR 120,000 - 160,000; Full time

Benefits offered by this job

Meal vouchers

Vacation days

Insurance

Company car

Hybrid/Remote options

Flexible work locations

Job summary

ABB Electrification is seeking a Senior Operations & Transformation Leader to advance continuous improvement across the organization, spanning EDI, SAP optimizations, and Salesforce excellence. You will work with Customer Operations, Product Marketing, Sales, IT and Business Excellence to deliver measurable impact from Diegem, Belgium.

You will set up and drive multi-system integration projects and lead change management, adopting Lean and Six Sigma methods to standardize processes and boost

Qualifications

• 10+ years of experience in operations, process excellence, project management, business systems, or business analysis, with leadership of transformation initiatives.
• Strong SAP experience: configuration, optimization, implementation, or business process design (S/4HANA).
• Proven Salesforce CRM optimization, reporting, and user adoption skills.
• Track record of leading multi-workstream programs and cross-functional teams.
• Experience with Lean, Six Sigma, and continuous improvement programs.

Responsibilities

• Set up and manage EDI connectivity with customers and partners for seamless data exchange.
• Lead IT transformation projects including SAP implementations and digitalization programs from planning to adoption.
• Drive continuous improvements within SAP environments focusing on standardization, efficiency, and quality.
• Act as Salesforce champion and lead CRM optimization and data-driven insights for the business.
• Implement Operational Excellence programs to improve efficiency, quality, and organizational culture.

Skills

Project management

Stakeholder management

Change management

Lean Six Sigma

SAP expertise

Salesforce

Data-driven

Education

Bachelor’s or Master’s degree in a related field

Tools

SAP (S/4HANA)

Salesforce (SFDC)

Job description

ABB Electrification is seeking a Senior Operations & Transformation Leader to advance continuous improvement across the organization, spanning EDI, SAP optimizations, and Salesforce excellence. You will work with Customer Operations, Product Marketing, Sales, IT and Business Excellence to deliver measurable impact from Diegem, Belgium.

You will set up and drive multi-system integration projects and lead change management, adopting Lean and Six Sigma methods to standardize processes and boost