Functional analyst - Commercial channels and Products | Brussel / Bruxelles

NMBS; Brussel; Hybride; EUR 65 000 - 85 000; Plein temps

Avantages offerts par ce poste

Hybride werken

35 vrije dagen per jaar

Bedrijfswagen of mobiliteitsbudget

Openbaar vervoer vergoeding

Targetbonus

Verzekeringspakket

Maaltijdcheques

Internetvergoeding

Résumé du poste

NMBS zoekt een Business/Functional Analyst die deel uitmaakt van YPTO's AnalySD-team binnen het domein

Qualifications

• 7+ jaren ervaring als business/functional analyst.
• Vloeiend Frans of Nederlands + Engels.
• Sterke vereistenverzameling en business analyse vaardigheden.
• Ervaring met BPMN/UML en SAFe/Agile.
• Kennis van SQL en APIs is een plus.

Responsabilités

• Analyseer en documenteer bedrijfsbehoeften, processen en doelstellingen.
• Vertaal vereisten naar functionele specificaties en user stories.
• Werk nauw samen met development-teams om oplossingen af te stemmen op bedrijfsdoelen.
• Ondersteun testplanning, UAT en defectoplossing.
• Bescherm de architectuur van de oplossing en coördineer met architects.
• Identificeer knelpunten en stel verbeteringen voor.
• Presenteer functionele ontwerpen, tests en documentatie aan stakeholders.

Connaissances

Business analysis

Requirements gathering

SDLC

BPMN/UML

SAFe/Agile

SQL/APIs

Sitecore

Languages

Outils

Sitecore

Description du poste

Ypto zoekt nieuwe collega's, Wil jij onze teams versterken? Ontdek de vacature hieronder en solliciteer.

Hoe maak jij mee het verschil?

About the Role

As a Business/Functional Analyst, you will join YPTO's AnalySD team within the "Commercial Channels & Products" domain, the IT partner of SNCB/NMBS Marketing & Sales. You support the digital ecosystem behind all commercial channels, including the website, mobile app, ticket vending machines, cash desks, onboard sales, and B2B platforms.

You will take part in the full project lifecycle—requirements gathering, feasibility analysis, functional design, and user acceptance testing—ensuring our solutions deliver value and improve the customer experience. You also challenge and guide business stakeholders to help define optimal solutions.

Wat is jouw rol bij NMBS?

Key Responsibilities

• Analyze and document business needs, processes, and objectives.
• Translate requirements into functional specifications and user stories.
• Collaborate closely with development teams to align technical solutions with business goals.
• Support test planning, UAT execution, and defect resolution.
• Safeguard solution architecture and coordinate with architects.
• Identify bottlenecks and propose improvements.
• Present functional designs, test scenarios, and documentation to stakeholders.

Waarom is deze job iets voor jou?

Hard Skills

• 7+ years as a business/functional analyst.
• Strong requirements-gathering and business analysis skills.
• Fluent inFrench or Dutch+ English.
• Solid understanding of SDLC and system design principles.
• 5+ years experience with BPMN/UML and working in SAFe/Agile environments.
• Knowledge of SQL, APIs, and basic programming is a plus.
• Experience with public transport, e-commerce, mobile/web development (Sitecore is a plus).

Soft Skills

• Critical thinking, decision-making, and problem-solving mindset.
• Strong communication, collaboration, and stakeholder management.
• Customer-focused, detail-oriented, and adaptable.
• Ability to lead discussions and present to technical and non-technical audiences.
• Resilience and comfort with ambiguity in a dynamic environment.

Diversity Statement

Everyone is unique. That's why we believe it's important that you can be yourself — it makes SNCB stronger. We therefore place great value on diversity and inclusion.

Wat mag je van ons verwachten?

Choosing Ypto means choosing to contribute to the digital transformation of the Belgian railways. You will have a job with social impact and ample opportunity to make your own contribution. Alongside a healthy work-life balance and a competitive salary, we offer:

• Hybrid working, with a balanced weekly mix of office and remote work, combined with flexible hours.
• 35 days of annual leave.
• A mobility package with a company car (also available via our mobility plan) or alternative mobility choices, complemented by a public transport season ticket.
• A target bonus.
• A comprehensive insurance package, with hospitalisation and dental care for the whole family.
• Coverage of outpatient medical costs.
• Group insurance, including a supplementary pension (cafeteria plan).
• Meal vouchers & eco vouchers.
• Net allowances for hybrid working and an internet allowance.

Waar ga je werken?

You will work near Brussels-South station.