Senior Dispatch Lead - Global 24/7 Logistics

Michael Page International (Belgium); Zaventem; Sur place; EUR 70 000 - 100 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Annual bonus

Health insurance

Résumé du poste

Michael Page International (Belgium) is guiding a senior operations role in a global, heavily regulated logistics environment. You will lead dispatch and driver operations, manage vendor relationships, and ensure compliance with ADR, GDP, and AEO standards while maintaining 24/7 coverage and high service levels.

Ideal candidates have 5+ years in operations, fluency in Dutch, English and French, and a proven track record in temperature-controlled logistics and supplier management.

Qualifications

• 5+ years of hands-on operations experience.
• Fluent in Dutch, English and French.
• Strong background in dispatching, warehousing, and temperature-controlled logistics.
• Experience with ADR, Air Cargo Security, GDP and AEO regulations.
• Willingness for on-call duty and shift work (06:00–19:00).

Responsabilités

• Oversee daily dispatch and driver operations, ensuring efficient workflows.
• Manage vendor partnerships, including sourcing, onboarding and cost negotiations.
• Ensure service levels and rapid resolution of issues.
• Ensure ADR, Air Cargo Security, GDP and AEO regulatory compliance.
• Coordinate shift planning and 24/7 coverage.
• Drive continuous improvement and implement changes.
• Track KPIs, CAPA, and quality performance.
• Support recruitment, onboarding and performance management.
• Develop contingency plans and act as escalation point.
• Collaborate with leadership on customer satisfaction and strategic improvements.

Connaissances

Operations management

Team leadership

Vendor management

Dispatching

Regulatory compliance

Shift planning

Languages (Dutch, English, French)

Description du poste

Michael Page International (Belgium) is guiding a senior operations role in a global, heavily regulated logistics environment. You will lead dispatch and driver operations, manage vendor relationships, and ensure compliance with ADR, GDP, and AEO standards while maintaining 24/7 coverage and high service levels.

Ideal candidates have 5+ years in operations, fluency in Dutch, English and French, and a proven track record in temperature-controlled logistics and supplier management.