Customer Experience & Dispatch Coordinator

Michael Page; Zaventem; Sur place; EUR 30 000 - 42 000; Plein temps

Résumé du poste

Michael Page is seeking a Customer Service Officer for an international, sustainability-focused leader near Zaventem. You will be the first point of contact for customers, delivering professional support and ensuring an excellent experience.

You will combine customer service, planning, and administrative follow-up to ensure smooth operations, accurate scheduling, and timely interventions. The role emphasizes proactive communication and seamless collaboration with internal teams.

Responsabilités

• Handle incoming customer calls and provide professional support
• Schedule appointments and coordinate interventions efficiently
• Manage last-minute changes and find practical solutions
• Follow up customer files and maintain accurate records
• Coordinate closely with internal teams to ensure seamless service delivery
• Contribute to a positive customer experience through proactive communication

Description du poste

Michael Page is seeking a Customer Service Officer for an international, sustainability-focused leader near Zaventem. You will be the first point of contact for customers, delivering professional support and ensuring an excellent experience.

You will combine customer service, planning, and administrative follow-up to ensure smooth operations, accurate scheduling, and timely interventions. The role emphasizes proactive communication and seamless collaboration with internal teams.