Senior Business Analyst - ICT Process Optimisation

In4Matic; Brussel Hoofdstad; Hybrid; EUR 60,000 - 90,000; Full time

Job summary

In4Matic in Brussels seeks a Senior Business Analyst to support renewal of framework agreements by mapping current ways of working, analysing processes, and translating findings into clear requirements.

You will collaborate with stakeholders to shape efficient, future‑oriented ICT solutions in a complex, multi‑disciplinary environment. The role involves workshops, tender assessments, and coordination across several workstreams, with occasional Ghent presence.

Qualifications

• Senior-level experience in business analysis and related operations.
• Strong ability to structure information clearly and efficiently.
• Confident stakeholder communicator with cross-group alignment skills.
• Experience with BPM and process optimisation.
• NDA signature is required.

Responsibilities

• Analyse business needs and current processes to identify opportunities for improvement.
• Translate business requirements into structured and actionable documentation.
• Facilitate workshops to gather input, align expectations, and refine requirements.
• Support development and optimisation of business processes within an ICT context.
• Collaborate with stakeholders to ensure alignment across multiple interests and priorities.
• Contribute to the assessment of tenders and RFPs when required.
• Operate effectively within a multidisciplinary environment and coordinate across workstreams.

Skills

Senior BA

Analytical mindset

Stakeholder management

Workshop facilitation

Process improvement

Tools

BPM

Job description

In4Matic in Brussels seeks a Senior Business Analyst to support renewal of framework agreements by mapping current ways of working, analysing processes, and translating findings into clear requirements.

You will collaborate with stakeholders to shape efficient, future‑oriented ICT solutions in a complex, multi‑disciplinary environment. The role involves workshops, tender assessments, and coordination across several workstreams, with occasional Ghent presence.