Senior Business Analyst | EU Institutions

Ayesa Digital; Brussel Hoofdstad; On-site; EUR 60,000 - 85,000; Full time

Benefits offered by this job

European project exposure

International, multicultural teams

EU project governance support

Job summary

Ayesa Digital in Brussels is seeking an experienced Business Analyst to support digital transformation and eGovernance initiatives within a large international organization. You will analyze public administration challenges, gather requirements, and contribute to designing and monitoring transformation programs.

The role emphasizes stakeholder engagement, collaboration across multidisciplinary teams, and preparing strategic documents and governance materials for EU projects.

Qualifications

• Bachelor's or Master's degree with significant professional experience in Information Technology, Business Analysis, Public Administration, or related disciplines.
• Minimum 5 years of experience supporting digital transformation initiatives within public sector organizations.
• Minimum 1 year of experience working with public authorities in a national or international environment.
• Strong experience in business analysis, requirements gathering, process assessment, and stakeholder management.
• Understanding of digital transformation challenges and modernization programmes in public administrations.
• Experience preparing strategic documentation, reports, presentations, and business-oriented deliverables.
• Knowledge of survey design, data collection, and information analysis techniques.
• Experience coordinating projects and collaborating with multidisciplinary teams.
• Ability to synthesise complex information into clear and actionable recommendations.
• Experience working with collaborative tools such as SharePoint and JIRA.
• Excellent communication and stakeholder engagement skills.

Responsibilities

• Analyse policy, business, and institutional contexts to support strategic decision-making and programme objectives.
• Gather, validate, and document business and stakeholder requirements using structured business analysis methodologies.
• Assess current and target operating models, identifying capabilities, value streams, and operational impacts.
• Analyse existing business processes, identify inefficiencies and bottlenecks, and recommend improvement opportunities.
• Conduct gap analyses between current and desired states and contribute to defining improvement roadmaps.
• Identify and assess risks associated with business processes, systems, and transformation initiatives, proposing mitigation actions.
• Contribute to the preparation of strategic and project documentation, including business cases, vision documents, project charters, and governance materials.
• Facilitate communication and collaboration with internal and external stakeholders to ensure alignment and shared understanding.
• Support the design, implementation, and monitoring of digital transformation and eGovernance projects.
• Prepare administrative, financial, communication, and monitoring documentation related to project delivery.
• Coordinate and participate in working groups, project meetings, workshops, and events.
• Monitor project progress, track activities against plans, and provide regular reporting.
• Support knowledge management activities through collaborative platforms such as SharePoint and JIRA.
• Design and manage surveys, analyse collected information, and produce actionable insights.
• Prepare presentations, briefing materials, and executive summaries for stakeholders and decision-makers.

Skills

Business analysis

Stakeholder management

Requirements gathering

Process assessment

Communication

Autonomy in international teams

Education

Bachelor's or Master's degree

Tools

SharePoint

JIRA

Job description

Every professional in our company is vital to us. Thanks to their talent, we continue to expand; today, we are a global team of over 11,000 people working toward a common goal.

We are looking for an experienced Business Analyst to support digital transformation and eGovernance initiatives within a large international organization. This role focuses on analysing public administration challenges, supporting strategic projects, engaging with stakeholders, and contributing to the design, implementation, and monitoring of digital transformation initiatives in the public sector.

What will you do?

• Analyse policy, business, and institutional contexts to support strategic decision-making and programme objectives.


• Gather, validate, and document business and stakeholder requirements using structured business analysis methodologies.


• Assess current and target operating models, identifying capabilities, value streams, and operational impacts.


• Analyse existing business processes, identify inefficiencies and bottlenecks, and recommend improvement opportunities.


• Conduct gap analyses between current and desired states and contribute to defining improvement roadmaps.


• Identify and assess risks associated with business processes, systems, and transformation initiatives, proposing mitigation actions.


• Contribute to the preparation of strategic and project documentation, including business cases, vision documents, project charters, and governance materials.


• Facilitate communication and collaboration with internal and external stakeholders to ensure alignment and shared understanding.


• Support the design, implementation, and monitoring of digital transformation and eGovernance projects.


• Prepare administrative, financial, communication, and monitoring documentation related to project delivery.


• Coordinate and participate in working groups, project meetings, workshops, and events.


• Monitor project progress, track activities against plans, and provide regular reporting.


• Support knowledge management activities through collaborative platforms such as SharePoint and JIRA.


• Design and manage surveys, analyse collected information, and produce actionable insights.


• Prepare presentations, briefing materials, and executive summaries for stakeholders and decision-makers.

What are we looking for?

• Bachelor's or Master's degree with significant professional experience in Information Technology, Business Analysis, Public Administration, or related disciplines.


• Minimum 5 years of experience supporting digital transformation initiatives within public sector organizations.


• Minimum 1 year of experience working with public authorities in a national or international environment.


• Strong experience in business analysis, requirements gathering, process assessment, and stakeholder management.


• Understanding of digital transformation challenges and modernization programmes in public administrations.


• Experience preparing strategic documentation, reports, presentations, and business-oriented deliverables.


• Knowledge of survey design, data collection, and information analysis techniques.


• Experience coordinating projects and collaborating with multidisciplinary teams.


• Ability to synthesise complex information into clear and actionable recommendations.


• Experience working with collaborative tools such as SharePoint and JIRA.


• Excellent communication and stakeholder engagement skills.


• Ability to work autonomously while contributing effectively within international and multicultural teams.


• Eligibility to obtain EU security clearance is required.

What We Offer:

• Prestigious projects within European institutions.


• International, innovative, and multicultural environments.


• Continuous support from a team of experts in EU projects.

If you are ambitious, enthusiastic, and seeking a new professional challenge in international projects with real-world impact, this is the place for you!

In accordance with Organic Law 3/2007 of March 22, the company is committed to promoting the defense and effective application of the principle of equality between men and women, preventing any type of labor discrimination based on sex, and guaranteeing equal entry opportunities. Furthermore, we promote diversity and reject any discrimination based on race, gender, functional diversity, religion, sexual orientation, gender identity, or any other personal or social condition, striving to build an inclusive and enriching environment.