Business Analyst – EU Institition (M/F/X)

Leonardo Belgium; Brussel Hoofdstad; Hybrid; EUR 65,000 - 101,000; Part time

Job summary

Leonardo Belgium is seeking a Business Analyst to support a European institution in Brussels. You will analyze business needs, translate them into functional requirements, and support ERP-based solutions across the organization.

You will work with business users, technical teams, developers, architects and project stakeholders throughout the full lifecycle of digital solutions, ensuring alignment with business goals and governance standards.

Qualifications

• Minimum 3 years in Business/Functional Analysis or similar.
• Proven ERP or complex enterprise application experience.
• Experience analysing and improving business processes in medium-to-large organisations.
• Ability to translate business needs into functional and technical requirements.
• Good understanding of the software development lifecycle.

Responsibilities

• Analyse complex administrative and corporate business processes and identify improvements.
• Gather and document business and functional requirements from multiple stakeholders.
• Translate requirements into clear functional specifications, user stories and acceptance criteria.
• Model current and target processes using BPMN and UML.
• Support ERP evolution and continuous improvement in a customized environment.
• Coordinate stakeholders across different priorities and participate in Agile ceremonies.

Skills

Business Analysis

Requirements Elicitation

Stakeholder Management

Agile / Scrum

Process Modelling

Tools

Jira

Confluence

ServiceNow

Job description

Leonardo Belgium is looking for a Business Analyst to support one of our clients, a leading European institution responsible for shaping global diplomatic strategies in Brussels.

You will join a team within the Digital Solutions Department, supporting administrative and corporate services, including Human Resources and Medical Services.

The team develops, maintains and continuously improves a highly customized ERP environment, supporting complex business processes and integrations across the organisation.

The role combines functional business analysis, ERP advisory, process modelling, information-system analysis and stakeholder coordination in a large-scale international environment.

Job Specifications

• Hybrid setting, on site and nearby (Brussels)
• Type of contract: Freelance (Willingness to open a VAT if employee)
• CV format: Europass
• Starting date : ASAP (Early applications are encouraged)
• Eligibility for EU-PSC (Personal Security Clearance) required

As a Business Analyst, you will analyse business needs and existing processes, translate them into functional requirements, and support the evolution of ERP-based solutions used across the organisation.

You will work closely with business users, technical teams, developers, architects and project stakeholders throughout the full lifecycle of digital solutions.

Your responsibilities will include:

• Analyse complex administrative and corporate business processes and identify opportunities for improvement, simplification and digitalisation.
• Gather, challenge and document business and functional requirements from multiple stakeholders.
• Translate business requirements into clear functional specifications, user stories and acceptance criteria for technical teams.
• Model existing and target processes using BPMN and/or UML.
• Support the functional evolution and continuous improvement of a highly customized ERP environment.
• Analyse organisational structures, existing applications, integrations and dependencies within the broader information-systems landscape.
• Analyse corporate data flows between ERP modules and connected systems.
• Support the assessment of functional impacts when introducing new features, modules or system changes.
• Contribute to solution design discussions together with architects and development teams.
• Participate in the full software development lifecycle, including requirements definition, development follow-up, testing, validation, implementation and continuous improvement.
• Support functional testing and User Acceptance Testing (UAT).
• Coordinate business and technical stakeholders with different priorities and requirements.
• Contribute to Agile ceremonies and project governance using Scrum, Kanban and PM² Agile.
• Prepare clear documentation, reports and presentations for both technical and non-technical stakeholders.

Experience - Requirements

• A minimum of 3 years of professional experience in Business Analysis, Functional Analysis, or a comparable role. Higher experience levels are also welcome.
• Proven experience working with ERP systems or complex enterprise applications
• Experience analysing and improving business processes in medium-to-large organisations
• Experience translating business needs into functional and technical requirements
• Good understanding of the software development lifecycle, from requirements gathering through testing and implementation.

Soft Skills

• Rapid self-starter with a proactive approach to problem-solving
• Excellent interpersonal and communication skills, capable of participating in multi-lingual meetings and facilitating discussions across diverse teams
• Strong teamwork abilities with a focus on collaboration in an agile environment

Hard Skills

• Knowledge of Business processes & Data analysis and modelling (UML and BPMN)
• Familiarity with EU institutions and decision-making processes would be an asset
• Tools: Jira, Confluence, ServiceNow

What’s in it for you?

• An exciting role and opportunity to contribute to impactful projects that shape Europe’s digital future
• A hybrid work schedule, blending in-office collaboration with the convenience of working from home
• Access to training programs that promote skill enhancement and professional growth, to stay updated with the latest technologies and practices
• Collaboration with diverse teams in a multicultural environment, providing exposure to various perspectives and ideas
• A commitment to your well-being, work-life balance, and career growth
• Engaging events and a comprehensive onboarding program