Schuman – Shop Manager

Lloyd Coffee; Brussel; Remote; EUR 39,000 - 47,000; Full time

Benefits offered by this job

Company laptop

Reimbursement of phone expenses

Job summary

Lloyd Coffee is seeking a Shop Manager to lead one of our locations with passion and efficiency. You will inspire a team of around 20 employees, oversee daily operations from till to kitchen, and ensure top service and standards.

The role requires strong communication, organization, and a hands-on approach, with weekend availability and a permanent full-time contract. Joining us means an energetic environment with opportunities for growth in hospitality.

Qualifications

• Experience in hospitality and/or team management is a plus.
• Dynamic, commercially minded, with excellent communication skills.
• Well-organized and able to work under pressure, with the ability to quickly find solutions.
• Punctual and flexible, with availability from Monday to Sunday between 7:00 AM and 9:00 PM.
• At least 2 years of management experience is required.

Responsibilities

• Inspire and motivate a team of around 20 employees by assigning tasks, supervising their work, and providing ongoing training.
• Create a positive working environment and ensure compliance with quality, hygiene, and safety standards.
• Make customer satisfaction a priority by ensuring fast, efficient, and friendly service.
• Handle customer questions and complaints with a positive and solution-oriented approach.
• Take an active part in the restaurant’s daily operations: till, floor service, kitchen, orders, etc.
• Manage the restaurant’s daily administrative tasks.

Skills

Hospitality experience

Team management

Communication skills

Organizational skills

Punctual and flexible

Job description

Become our new Shop Manager!

Are you looking for an exciting new challenge in a dynamic environment? Join our team as a Shop Manager and lead one of our locations with passion and efficiency!

Please note: Recruitment is handled exclusively by our HR department.

Your role: Operational leader of the restaurant

• Inspire and motivate a team of around 20 employees by assigning tasks, supervising their work, and providing ongoing training
• Create a positive working environment and ensure compliance with quality, hygiene, and safety standards
• Make customer satisfaction a priority by ensuring fast, efficient, and friendly service
• Handle customer questions and complaints with a positive and solution-oriented approach
• Take an active part in the restaurant’s daily operations: till, floor service, kitchen, orders, etc.
• Manage the restaurant’s daily administrative tasks

Your profile

• Experience in hospitality and/or team management is a plus
• Dynamic, commercially minded, with excellent communication skills
• Well-organized and able to work under pressure, with the ability to quickly find solutions
• Punctual and flexible, with availability from Monday to Sunday between 7:00 AM and 9:00 PM
• At least 2 years of management experience is required

What we offer

• A stimulating work environment within an energetic team
• Ongoing training and opportunities to develop your skills
• A varied and rewarding role

Why work with us?

As a Shop Manager, you’ll enjoy a rewarding work experience, plenty of opportunities for growth, and a key role in ensuring customer satisfaction. Are you passionate about hospitality and ready for a new challenge? We’d love to meet you!

Job details

• Job type: Full-time, Permanent contract
• Salary: €3,500 – €4,200 per month

Benefits

• Company laptop
• Reimbursement of phone expenses

Working hours

• Weekend availability: Required
• Breaks included

Work location

On-site