Sales Training Specialist - BYD & Denza BeLux

BYD Europe; Brussel; Hybrid; EUR 50,000 - 70,000; Full time

Benefits offered by this job

Meal & Eco-vouchers

Company car with charging card

Group and hospitalization insurance

Long-term contract

Career growth opportunities

Job summary

BYD BeLux in Brussels, Belgium, seeks a Sales Training Specialist BeLux to support its dealer network in Belgium and Luxembourg. You will help dealer teams master product knowledge and sales approaches, ensuring high-quality customer experiences in both sales and service.

The role emphasizes training program delivery, effectiveness measurement, and collaboration with Aftersales. A long-term contract with a competitive salary and benefits is offered.

Qualifications

• Education: Higher professional education or university degree, or demonstrable academic thinking and working skills.
• Skills: Strong communication skills, with the ability to build and maintain relationships and to engage dealer teams.
• Languages: Fluent in French and Dutch, with professional English as the corporate language. Chinese is an advantage.

Responsibilities

• Plan, organize, schedule and deliver sales and product training programs with dealers.
• Apply assessment tools to measure training effectiveness, and track training completion and outcomes.
• Evaluate training material and methodology and make recommendations for improvement.
• Organize the logistics of training sessions and events, including venues and equipment.
• Establish and maintain relationships with external training suppliers when needed.
• Work with the Aftersales team to ensure a consistent customer service approach.

Skills

Communication

Relationship building

Training delivery

Planning

Travel readiness

Multilingual communication

Education

Higher professional education or university degree

Job description

Sales Training Specialist BeLux

Brussels, Belgium | Full-time | Sales Training

As Sales Training Specialist, you provide training support to our BYD and DENZA dealer network in Belgium and Luxembourg. You help dealer teams master our products and our sales approach, and you make sure customers get the same high-quality experience in sales and in service.

Key responsibilities

• Training programs: Plan, organize, schedule and deliver sales and product training programs with dealers, and support training and knowledge sessions when needed.
• Effectiveness: Apply assessment tools to measure training effectiveness, and track and report on training completion and outcomes.
• Content and methodology: Evaluate training material and methodology and make recommendations for improvement.
• Logistics: Organize the logistics of training sessions and events, including venues and equipment, and manage and maintain in-house training facilities and equipment.
• Partners: Establish and maintain relationships with external training suppliers when needed.
• Customer experience: Work with the Aftersales team to ensure a consistent customer service approach.

Key objectives

• Training delivery: Effective implementation of training programs across the network.
• Customer satisfaction: Increase customer satisfaction through shared customer experiences in sales and service.

Your profile

• Education: Higher professional education or university degree, or demonstrable academic thinking and working skills.
• Skills: Strong communication skills, with the ability to build and maintain relationships and to engage dealer teams.
• Languages: Fluent in French and Dutch, with professional English as the corporate language. Chinese is an advantage.
• Mindset: Independent, proactive and results-oriented.
• Mobility: Driving licence B and willingness to travel regularly within Belgium and Luxembourg.

Our offer

• Long-term contract
• Attractive salary with individual and company bonus
• Meal & Eco-vouchers
• Full-time position, 40h/week with 12 RTT days per year
• Company car with charging card
• Group and hospitalization insurance
• Real opportunities for growth and evolution
• Recently renovated office, easily accessible, in Watermael-Boitsfort
• And the chance to work for BYD!

About BYD

Our Purpose is to build a zero-emission future that reconnects humanity with nature. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team.

BYD is a leading, high-tech multinational, based in Shenzhen, China. Operates in four core fields of IT, automotive, new energy, and rail transit and employs over 300,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem.

BYD BeLux located in Brussel, Belgium. BYD offers a full line of BYD electric vehicles, including all-electric cars, all-electric buses, and all-electric forklift trucks.

About DENZA

DENZA is BYD Group's premium brand for electric and plug-in hybrid vehicles, founded in 2010 and now entering Europe. In Belgium and Luxembourg, we are building a premium brand, a high-quality retail network and a customer experience that lives up to one of Europe's most demanding markets.