Sales Specialist - BYD & DENZA BeLux

BYD Europe; Brussel; Hybrid; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Meal & Eco-vouchers

Group and hospitalization insurance

Growth opportunities

Modern Brussels office

Job summary

BYD Europe in Brussels is seeking a Sales Specialist for BYD and DENZA in BeLux. Based full-time at our Brussels office, you will support the Sales and Fleet Sales teams with orders, documents and reporting, and coordinate with colleagues in the Netherlands and in China.

You will manage CRM data, order follow-up and reporting, maintain accurate customer records, and provide daily team support. Fluency in English and Chinese is required; French/Dutch are a plus.

Qualifications

• 2–3 years in sales support, sales administration or customer service, preferably in automotive.
• Bachelor's degree in business or related field, or equivalent experience.
• Fluent in Chinese and English; French and/or Dutch a plus.

Responsibilities

• Sales administration: Prepare, process and follow up orders and related documents.
• Order and delivery follow-up: Track status of each order up to delivery.
• Customer and system data: Maintain accurate customer, order and account information in CRM and internal systems.
• Reporting: Prepare regular sales and fleet sales reports and forecasts, and support analysis of sales performance.
• Link with the Netherlands and China: Be the day-to-day contact for BYD colleagues in the Netherlands and in China; relay requests and approvals, ensuring information flow between teams.
• Team support: Support the Sales and Fleet Sales teams in daily work; dealer and customer requests, meeting preparation and ad hoc tasks.
• Process improvement: Help improve and document our sales administration processes.

Skills

Fluent English

Fluent Chinese

Well-organized

Detail-oriented

Administrative skills

Education

Bachelor's degree in business/administration

Tools

CRM

Excel

MS Office

Job description

Sales Specialist BYD & DENZA, BeLux

Brussels, Belgium | Full-time | Sales (office-based)

As Sales Specialist, you are the backbone of our Sales and Fleet Sales teams for BYD and DENZA in Belgium and Luxembourg. Based full-time at our Brussels office, you support the teams in their daily operations (orders, customer data, documents, reporting) and you are the day-to-day link with our colleagues in the Netherlands and in China.

Key responsibilities

• Sales administration: Prepare, process and follow up the orders and related documents of the Sales and Fleet Sales teams, making sure everything is accurate and handled on time.
• Order and delivery follow-up: Track the status of each order up to delivery, in coordination with Logistics and our colleagues in the Netherlands, and keep the sales teams informed.
• Customer and system data: Maintain accurate customer, order and account information in our CRM and internal systems.
• Reporting: Prepare regular sales and fleet sales reports and forecasts, and support the analysis of sales performance.
• Link with the Netherlands and China: Be the day-to-day contact for BYD colleagues in the Netherlands and in China: relay requests, follow up answers and approvals, and make sure information flows between teams in Chinese and English.
• Team support: Support the Sales and Fleet Sales teams in their daily work: dealer and customer requests, meeting preparation and ad hoc tasks.
• Process improvement: Help improve and document our sales administration processes.

Your profile

• Experience: 2 to 3 years in sales support, sales administration or customer service, preferably in the automotive industry.
• Education: Bachelor's degree in business, administration or a related field, or equivalent experience.
• Languages: Fluent in Chinese and in English (both mandatory). French and/or Dutch is a plus.
• Skills: Well-organized and detail-oriented, with strong administrative and follow-up skills.
• Tools: Comfortable with CRM, Excel and the Microsoft Office suite.
• Mindset: Proactive, service-minded and a true team player, comfortable working with colleagues from different cultures and time zones.
• Location: Full-time in our Brussels office.

Our offer

• Long-term contract
• Attractive salary with individual and company bonus
• Meal & Eco-vouchers
• Full-time position, 40h/week with 12 RTT days per year
• Group and hospitalization insurance
• Real opportunities for growth and evolution
• Recently renovated office, easily accessible, in Watermael-Boitsfort
• And the chance to work for BYD!

About BYD

Our Purpose is to build a zero-emission future that reconnects humanity with nature. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team.

BYD is a leading, high-tech multinational, based in Shenzhen, China. Operates in four core fields of IT, automotive, new energy, and rail transit and employs over 300,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem.

BYD BeLux located in Brussel, Belgium. BYD offers a full line of BYD electric vehicles, including all-electric cars, all-electric buses, and all-electric forklift trucks.

About DENZA

DENZA is BYD Group's premium brand for electric and plug-in hybrid vehicles, founded in 2010 and now entering Europe. In Belgium and Luxembourg, we are building a premium brand, a high-quality retail network and a customer experience that lives up to one of Europe's most demanding markets.