Reservation & Revenue Intern — Hospitality Growth

Standard Hotels; Brussel Hoofdstad; Hybrid; EUR 12,000 - 18,000; Full time

Benefits offered by this job

Daily lunch at staff canteen

Worldwide Travel Discounts via The Std

Employee & Family Rates across The Std

Job summary

The Standard, Brussels is seeking a motivated Reservation Intern to support daily reservation activities and guest communications. You will assist in processing requests, drafting offers, and following up with customers to maximize satisfaction and efficiency within our city-center property.

Ideal candidates are organized, proactive, and fluent in French and English, with strong Microsoft Office skills. This internship offers exposure to revenue management processes in a design-focused hotel

Qualifications

• Mastery of Word, Excel, and Outlook.
• Organized and rigorous.
• Languages: French and English.

Responsibilities

• Process reservation requests
• Help and inform customers
• Draft offers
• Follow up with customers if necessary
• Collect and process modifications (e.g. cancellations) and find alternatives
• Compile and forward booking reports to other departments

Skills

Organized

Communication

Initiative

Creativity

Adaptability

Languages: French & English

Tools

Word

Excel

Outlook

Job description

The Standard, Brussels is seeking a motivated Reservation Intern to support daily reservation activities and guest communications. You will assist in processing requests, drafting offers, and following up with customers to maximize satisfaction and efficiency within our city-center property.

Ideal candidates are organized, proactive, and fluent in French and English, with strong Microsoft Office skills. This internship offers exposure to revenue management processes in a design-focused hotel