Room Revenue Controller Intern

Brussels Hotels Association; Brussel Hoofdstad; Hybrid; EUR 6,700 - 8,900; Full time

Job summary

Brussels Marriott Hotel is seeking a Room Controller intern to ensure accuracy and integrity of the hotel’s room revenue, from reservation creation to guest departure and final settlement.

You will oversee room inventory, rates, deposits, guarantees, and revenue recognition across our reservation and property management systems, working with Reservations, Front Office, Revenue and Finance teams.

Qualifications

• Demonstrates meticulous attention to detail and accuracy in all tasks.
• Shows strong analytical and organizational abilities with numbers and data.
• Communicates clearly and works well within a team environment.
• Fluent in English; French language skills are a plus for this role.

Responsibilities

• Ensure reservations are correctly booked, priced and reflected in the PMS.
• Monitor rates, discounts, cancellations and no-shows to protect room revenue.
• Maintain accurate room inventory and availability and monitor potential overbooking situations.
• Reconcile reservations and verify deposits, guarantees, guest folios and revenue postings.
• Control advance payments and validate credit card guarantees.
• Identify discrepancies between reservation systems, channels and the PMS, and coordinate corrective actions.
• Monitor potentially fraudulent reservations and support the prevention of chargebacks.
• Work closely with operational and financial teams to ensure accurate and secure room revenue throughout the guest journey.
• This internship is ideal for someone who is detail-oriented, analytical and comfortable working across different systems, with a strong sense of accuracy and ownership.

Skills

Attention to detail

Analytical thinking

Organizational skills

Numerical proficiency

Communication skills

Teamwork

English fluency

French a plus

Job description

Brussels Marriott Hotel is seeking a Room Controller intern to ensure accuracy and integrity of the hotel’s room revenue, from reservation creation to guest departure and final settlement.

You will oversee room inventory, rates, deposits, guarantees, and revenue recognition across our reservation and property management systems, working with Reservations, Front Office, Revenue and Finance teams.