Dutch-Speaking Customer Expert Remote, Relocation & Growth

Cross Border Talents; Antwerpen; Remote; EUR 13,000 - 16,000; Full time

Benefits offered by this job

Relocation package

14 salaries per year

Training from day one

Bonuses up to 15%

€450 training bonus

€450 loyalty bonus

Flight reimbursement

Hotel accommodation on arrival

Housing assistance

Career progression

Job summary

Cross Border Talents is seeking native-level Dutch speakers to join its customer support team. No prior customer service experience needed; full training is provided and a relocation package is offered.

You'll handle inquiries via phone, chat, and email, resolve post-sales issues, and grow into mentor, trainer, or QA roles. Work remotely from Greece with a Monday–Friday schedule and rotating shifts.

Qualifications

• C1 Dutch language proficiency.
• English at B2 level (used for training).
• Strong problem-solving and creative thinking.
• Experience in sales or a customer-facing role is a plus but not required.

Responsibilities

• Be the first point of contact for customers and partners via phone, chat, and email.
• Handle after-sales topics: order status, product details, invoicing, and complaints.
• Work with a range of internal and external tools to find fast, accurate solutions.
• Take on escalated cases and turn them into satisfied customers.
• Grow into roles such as mentor, trainer, or Quality Assurance specialist.

Skills

Dutch language

English proficiency

Problem solving

Creativity

Customer-facing experience

Job description

Cross Border Talents is seeking native-level Dutch speakers to join its customer support team. No prior customer service experience needed; full training is provided and a relocation package is offered.

You'll handle inquiries via phone, chat, and email, resolve post-sales issues, and grow into mentor, trainer, or QA roles. Work remotely from Greece with a Monday–Friday schedule and rotating shifts.