Remote Documentation & Training Specialist

Altia; Brussel Hoofdstad; Remote; EUR 40,000 - 60,000; Full time

Job summary

Altia is seeking a Documentation & Training Officer to develop user-focused content and documentation for managing Communication Framework Contracts. You will create web-based docs, FAQs, and tutorials while translating complex procurement processes for non-specialists.

You will collaborate with SMEs and project managers to ensure accuracy and deliver presentations, workshops, and webinars in an international environment.

Qualifications

• End-user documentation: manuals, quick guides, FAQs and accessible web documentation.
• Collaborative authoring and content governance tools: Confluence and SharePoint.
• Proficiency in Microsoft 365.
• Professional authoring and documentation tools such as MadCap Flare, Adobe Technical Communication Suite, Markdown and Confluence.
• E-learning authoring tools and LMS: Articulate 360, Adobe Captivate and Moodle.
• Knowledge of HTML/HTML5, CSS and JavaScript, plus screen-recording/video editing tools such as Camtasia or Adobe Premiere Rush.
• Spoken and written English or French at a minimum B2 level.
• Excellent writing and communication skills, autonomy, results orientation, ability to work in international and multicultural teams.

Responsibilities

• Producing web-based documentation (knowledge articles, FAQs, tutorials) and training materials.
• Translating complex procurement processes and business requirements into practical information for non-specialist audiences.
• Collaborating with Subject Matter Experts (SMEs) and project managers to ensure technical accuracy.
• Organizing and delivering presentations, workshops, and webinars.

Skills

End-user docs

Confluence

SharePoint

Microsoft 365

MadCap Flare

Adobe TCS

Markdown

Articulate 360

Adobe Captivate

Moodle

HTML/HTML5

CSS

JavaScript

Screen recording

Video editing (Camtasia/Premiere Rush)

English or French (B2)

Excellent writing/communication

Tools

Confluence

SharePoint

MadCap Flare

Adobe Technical Communication Suite

Markdown

Confluence

Articulate 360

Adobe Captivate

Moodle

Camtasia

Adobe Premiere Rush

Job description

Altia is seeking a Documentation & Training Officer to develop user-focused content and documentation for managing Communication Framework Contracts. You will create web-based docs, FAQs, and tutorials while translating complex procurement processes for non-specialists.

You will collaborate with SMEs and project managers to ensure accuracy and deliver presentations, workshops, and webinars in an international environment.