Remote Account Manager, High-Risk Payments (EU)

HHHub.eu (Taupai, UAB); Brussel Hoofdstad; Remote; EUR 60,000 - 90,000; Full time

Benefits offered by this job

KPI-based commission

Fully remote across Europe

Job summary

HHHub.eu (Taupai, UAB) is seeking an experienced Account Manager to lead relationships with existing merchants across high-risk industries including Forex, iGaming, betting and online platforms. You will be the main contact for a portfolio of accounts, ensuring strong client engagement and smooth day-to-day operations.

The role combines relationship management, commercial growth and payment performance optimization, working with Payments Ops, Risk and Compliance to identify opportunities,

Qualifications

• 3+ years of experience in Account Management or Merchant Relationship Management.
• Experience with high-risk industries (Forex, iGaming, betting, casino, dating).
• Strong understanding of payment processing and merchant operations.
• Experience managing existing merchant portfolios and growing accounts.
• Fluent English and strong communication skills.

Responsibilities

• Manage and develop long-term relationships with existing merchants across high-risk digital industries.
• Primary point of contact for assigned merchant accounts, handling commercial discussions and ongoing support.
• Monitor merchant payment performance, transaction volumes and activity to identify opportunities for improvement and growth.
• Identify upselling and cross-selling opportunities to increase revenue.
• Coordinate with Payments Operations, Technical Support, Risk and Compliance to resolve issues.
• Support merchant onboarding, integrations and successful launches of payment solutions.
• Conduct regular account reviews and understand evolving merchant needs to recommend suitable solutions.
• Manage escalations related to payment processing, performance and operations.
• Support commercial negotiations, contract renewals and pricing discussions with clients.
• Maintain accurate account records and monitor KPIs with portfolio updates.
• Build strong relationships with merchant stakeholders, including payment managers and senior decision-makers.

Skills

Relationship management

Account management

Commercial awareness

Open banking

Payment processing

High-risk industries

Fluent English

Communication skills

Job description

HHHub.eu (Taupai, UAB) is seeking an experienced Account Manager to lead relationships with existing merchants across high-risk industries including Forex, iGaming, betting and online platforms. You will be the main contact for a portfolio of accounts, ensuring strong client engagement and smooth day-to-day operations.

The role combines relationship management, commercial growth and payment performance optimization, working with Payments Ops, Risk and Compliance to identify opportunities,