Real-Time Balancing BPM | Energy Change Leader (Hybrid)

ThoughtLabs Belgium; Brussel Hoofdstad; Hybrid; EUR 75,000 - 110,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

ThoughtLabs Belgium is seeking a Business Process Manager at NCC with 4–8 years in the energy sector to lead real-time balancing and related process improvements. The role combines onsite and remote work in a hybrid setup, spanning coordination with product teams and cross‑functional stakeholders across Europe.

Requirements include a Master in a technical or economic field, English plus Dutch or French, and willingness to travel up to four days per quarter. EU/national eligibility is assumed.

Qualifications

• Master degree in a technical or economic field is required.
• At least three years of work experience in the energy industry.
• Fluency in English and Dutch or French; willingness to improve Dutch or French as needed.
• Able to work independently and in a team; proactive in process design and improvements.
• Strong analytical skills and ability to prepare detailed error analyses.

Responsibilities

• Manage and deliver complex change projects tied to new NCC processes.
• Plan projects and coordinate project-team meetings; define business needs.
• Collaborate with product teams to refine requirements and approve designs.
• Write operational procedures and provide training to shift engineers.
• Support roll-out, hyper-care after go-lives and ensure reporting to stakeholders.
• Represent NCC operational needs as a business stakeholder in internal/external project teams.
• Act as a contact point for processes and domain knowledge; share expertise.
• Provide support to operational teams during incidents when needed.

Skills

Experience 4-8 years

Languages English

Languages Dutch or French

Initiative & self‑starter

Process design & improvement

Analytical thinking

Communication & stakeholder management

Travel readiness within Europe

Education

Master degree in a technical or economic field

Job description

ThoughtLabs Belgium is seeking a Business Process Manager at NCC with 4–8 years in the energy sector to lead real-time balancing and related process improvements. The role combines onsite and remote work in a hybrid setup, spanning coordination with product teams and cross‑functional stakeholders across Europe.

Requirements include a Master in a technical or economic field, English plus Dutch or French, and willingness to travel up to four days per quarter. EU/national eligibility is assumed.