Public Sector AI Solution Engineer (CRM & Automation)

Own Company; Brussel; Sur place; EUR 90 000 - 130 000; Plein temps

Résumé du poste

Salesforce is seeking an experienced Solution Engineer to drive the public sector AI/CRM transformation. You will own demonstrations, design proofs-of-concept, and translate government needs into actionable technical solutions.

You will collaborate with cross-functional teams and partners, delivering tailored demos across agencies and communicating the business value of AI and Salesforce products such as Public Sector Solutions Cloud and Education Cloud.

Qualifications

• Previous experience in presales roles for CRM, AI, or cloud solutions.
• Experience with Salesforce and/or other CRM solutions.
• Degree in Computer Science or related fields.
• Strong listening, analytical, and business requirement translation skills.
• Self-driven, adaptable, and proactive in professional growth.
• Customer-oriented, curious, and critical thinker with a passion for public sector digitalization, automation, generative AI, and agentic technologies.

Responsabilités

• Clearly articulate value of Salesforce to public sector organizations at all levels.
• Assess business requirements within public administrations and propose ROI-focused solutions.
• Manage the full solution cycle with cross-functional teams.
• Deliver tailored Salesforce demonstrations reflecting client processes.
• Prepare presentations, respond to RFPs, and provide technical training and support.

Connaissances

Presales experience

CRM knowledge

AI / data

Public sector domain knowledge

Communication skills

Formation

Bachelor in Computer Science or related field

Outils

Salesforce

LLM / AI tools

APIs & data modeling

Description du poste

Salesforce is seeking an experienced Solution Engineer to drive the public sector AI/CRM transformation. You will own demonstrations, design proofs-of-concept, and translate government needs into actionable technical solutions.

You will collaborate with cross-functional teams and partners, delivering tailored demos across agencies and communicating the business value of AI and Salesforce products such as Public Sector Solutions Cloud and Education Cloud.