Project Manager

Connect Consulting; Brussel Hoofdstad; On-site; EUR 60,000 - 80,000; Full time

Job summary

A consulting firm in Belgium seeks a Project Manager to oversee IT project delivery. The role requires over 5 years of experience in project management, specifically within ServiceNow projects. Candidates should demonstrate strong leadership, communication skills, and the ability to work in a complex IT environment. Bilingual proficiency in Dutch and French, alongside English, is preferred. This position aims for sustainability in the public sector.

Qualifications

• 5+ years relevant experience with project management.
• Experience in delivery of ServiceNow projects.
• Knowledge of Agile delivery methodology.

Responsibilities

• Lead project delivery from beginning to end.
• Define project scope and deliverables.
• Develop full-scale project plans.

Skills

Project management

ServiceNow delivery

IT affinity

Agile methodology

Communication

Time management

Leadership

Tools

ServiceNow

PM² project management

Job description

The primary role of the Project Manager is to work closely with customers to drive the successful delivery of IT projects.

The Project Manager will facilitate the management of scope for the customer’s requirements, plan implementations and deliver to the planned scope and budget, based on

ServiceNow platform. You will be part of Ypto ServiceNow Competence Center, alongside functional and technical ServiceNow specialists and have prior experience regarding

ServiceNow project delivery.

About the Candidate

• Are you keen to finetune your PM skills and learn new skills?
• Do you have good organisational skills and the capacity to lead?
• Do you have the ‘Can do’ attitude to deliver project successfully?
• Would you like to help shape the future of the Belgium Rail IT?
• Is sustainability high on your priority list?

Key responsibilities

• Lead project delivery from beginning to end;
• Define project scope, goals and deliverables that support business goals in collaboration with management and stakeholders;
• Develop full-scale project plans and associated communications documents following the company’s standard;
• Draft and submit budget proposals, and recommend subsequent budget changes where necessary as per defined process;
• Ensure that project meets its deliverables in agreed schedule, as per the scope, within stipulated budget and as per the quality standards;
• Effectively communicate project expectations to team lead and stakeholders in a timely and clear fashion;
• Ensures project or service scope and deliverables are defined and agreed with all relevant parties;
• Liaise with client (SNCB/MNBS) and IT Teams on an ongoing basis;
• Diagnoses and evaluates potential risks and issues throughout the project and executes appropriate plans to mitigate them. Reports regularly to the Team Lead and Stakeholders on appropriate governance boards (a.o. Project Steerco)
• Adhere to company defined standards & governance concerning IT project delivery, including mandatory Project management documentation deliverables

Knowledge and Skills

• 5 + years relevant experience with project management
• Experience in delivery of ServiceNow based projects. This can be on various products: ITSM, SPM, CMDB, Discovery, HR, GRC, SecOps or other.
• Knowledge of ServiceNow platform and ServiceNow based project & capability delivery
• Strong affinity with IT and its complexity
• Experience within Public Sector and public procurement
• Recognises and applies our Core Values: Professionalism, Respect, Entrepreneurship,
• Corporation and Leadership
• Demonstrated “can do” work ethic coupled with effective time management and ability to overcome ambiguously or under-defined problems
• Knowledge of Agile delivery methodology and SAFe (Essentials)
• Experience in applying PM² project management methodology
• Can facilitate Steerco, project update meetings and guide resources.
• Possesses the ability to communicate, present and produce documentation on various levels for differing audiences
• Proficient in Dutch or French (preferably both Dutch and French), and English.

Conformity Criteria

• Experience in usage of PM² project management methodology
• Experience as Project Manager in projects implying public procurement
• At least 5 years experience as Project Manager on ServiceNow implementation projects for multiple ServiceNow products