Portfolio/Project Management Officer | Brussel / Bruxelles

NMBS; Brussel Hoofdstad; Hybride; EUR 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Hybrid working

35 dagen verlof

Openbaar vervoer voor woon-werkverkeer

Target bonus

Zorgverzekering (gehele familie)

Outpatient kosten

Groepsverzekering / pensioen (cafetari

Maaltijdcheques

Internetvergoeding

Résumé du poste

NMBS zoekt een Portfolio/Project Management Officer (PMO) die het Portfolio Management Support Office versterkt. U werkt aan ServiceNow SPM, verzamelt wensen en eisen, coördineert UAT en ondersteunt governance, rapportage en financiële follow-up.

De rol vereist drietaligheid (Nederlands, Frans en Engels) op niveau B2, bij voorkeur C1+. Een bachelor-diploma of gelijkwaardige ervaring is vereist, met circa 3 jaar PMO-ervaring in projectmethodologieën, van junior tot early-medior niveau.

Qualifications

• PMO-praktijken en projectmanagementmethodes.
• Ervaring met ServiceNow SPM is een sterke troef.
• Vastleggen, analyseren en beheren van bedrijfsbehoeften en wijzigingen.
• Uitvoeren of coördineren van User Acceptance Testing (UAT).
• Ondersteunen van digitale initiatieven, integraties en governance-gerelateerde veranderingen.
• Ontwikkelen en onderhouden digitale sjablonen en frameworks (bv. SteerCo-templates).
• Organiseren van vereistebijeenkomsten met stakeholders.

Responsabilités

• Je verzamelt, analyseert en bewaakt vragen, wijzigingen en gebruikersvereisten aangaande ServiceNow SPM.
• Je coördineert en/of voert UAT-tests uit en volgt voortgang.
• Je organiseert twee wekelijkse requirements meetings met Business SNCB en verzorgt training.
• Je ondersteunt projectleveringsprocessen, governance-vergaderingen en rapportage.
• Je ondersteunt financieel governance, inclusief SAP-structuur en budgetrapportage.

Connaissances

PMO practices

ServiceNow SPM

Requirements gathering

UAT testing

Stakeholder mgmt

Training delivery

IT environments

Formation

Bachelor's degree

Outils

SAP

Description du poste

Hoe maak jij mee het verschil?

As a Portfolio/Project Management Officer (PMO), you are part of the Portfolio Management Support Office by enabling efficient and high-quality project delivery through project process support, tooling, governance, and financial follow-up. You act as the key SPOC for ServiceNow Strategic Portfolio Management (SPM) towards Business NMBS while contributing to the digital transformation initiatives of Ypto/SNCB and supporting project governance, reporting, and financial management activities.

Wat is jouw rol bij NMBS?

You act as the Business Owner for Non-Digital & Business Initiatives within ServiceNow SPM.

• You collect, analyse, coordinate and follow up questions, changes, enhancements and user requirements related to ServiceNow SPM.
• You execute and/or coordinate UAT testing activities, participate in sprint planning, and monitor testing progress.
• You organize bi-weekly requirements meetings with Business SNCB, provide one-to-one training sessions, and manage user access requests.
• You support project delivery processes, governance meetings, committees, documentation, stakeholder advice, progress monitoring and reporting.
• You support financial governance activities, including SAP financial structure creation, budget follow-up and reporting on progress, budget and quality, including reporting to FPS Mobility.

Waarom is deze job iets voor jou?

You are trilingual in Dutch, French and English, with at least a B2 level in each language, preferably C1 or higher.

You hold a bachelor’s degree or have equivalent professional experience.

You have ideally around 3 years of relevant experience in PMO and project management methodologies. We are looking for someone at a junior to early-medior level.

You also possess these technical skills:

• You have experience with PMO practices and project management methodologies.
• You have experience working with ServiceNow Strategic Portfolio Management (SPM); this is a strong asset.
• You can gather, analyse and manage business requirements, changes and enhancements.
• You can coordinate and/or execute User Acceptance Testing (UAT).
• You can support digital initiatives, integrations and governance-related changes.
• You can develop, test and maintain digital templates and frameworks, such as SteerCo templates and digital Project Management Plans.
• You can organize and facilitate requirements meetings with business stakeholders.
• You can provide user training and coaching on ServiceNow SPM usage.
• You can manage user access administration for Business NMBS.
• You can support project reporting, governance and portfolio follow-up activities.
• You have experience with SAP; this is an asset.
• You have experience in IT environments; this is an asset.

And these soft skills:

• You have strong stakeholder management and communication skills.
• You are structured and analytical in your way of working.
• You work independently and proactively.
• You are a team player.

Asset:

• You are fluent in Dutch, French and English.
• Experience in training delivery is an asset.
• Experience with ServiceNow SPM is a major plus.
• Experience with SAP is an asset.
• Experience in IT environments is an asset.

Diversity Statement

Everyone is unique. That's why we believe it’s important that you can be yourself — it makes SNCB stronger. We therefore place great value on diversity and inclusion.

Wat mag je van ons verwachten?

Choosing SNCB means choosing to contribute to the digital transformation of the Belgian railways. You will have a job with social impact and ample opportunity to make your own contribution. Alongside a healthy work-life balance and a competitive salary, we offer:

• Hybrid working, with a balanced weekly mix of office and remote work, combined with flexible hours. 40hours/week.
• 35 days of annual leave.
• Public transport for your commute.
• A target bonus.
• A comprehensive insurance package, with hospitalisation and dental care for the whole family.
• Coverage of outpatient medical costs.
• Group insurance, including a supplementary pension (cafeteria plan).
• Meal vouchers & eco vouchers.
• Net allowances for hybrid working and an internet allowance.

Waar ga je werken?

You will work near Brussels-South station and join the Portfolio Management Support Office team.

Average 2 days/week at the business (Brussels South area).

Average 1 day/week at Ypto (Brussels South area).

Average 2 days/week homeworking.

What’s next?

1. We take a close look at your CV and check whether it matches the profile you are looking for. We may call you briefly to ask about your motivation and experience.
2. We invite you for a first (online) HR interview where you can demonstrate your motivation, experience and expectations. In preparation, we will ask you to complete an online personality questionnaire.
3. If the first interview is positive, we invite you for a second technical interview in Brussels. This interview will be with the team, where we’ll discuss the role and how your skills align with the team’s needs.
4. If everything goes well, we will make you a contract offer.
5. You start your new job!

We reserve the right to adjust or pause this procedure if necessary. Our recruitment team will select the profiles that best match the job requirements to ensure an optimal fit.