Pharma Digital Solutions Project Manager

IQVIA Inc; Brussel Hoofdstad; On-site; EUR 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Growth opportunities

Ownership and initiative culture

Job summary

IQVIA Inc. is seeking a capable customer-facing professional to support the implementation and adoption of our commercial software solutions across Belgium.

You will act as a trusted second-line and advanced support partner for local clients, while collaborating with product owners, developers, and QA to resolve complex cases and drive improvements across IQVIA Pharm In Touch, IQVIA Doctor In Touch, MobiRep and Digital Sampling.

Qualifications

• Strong analytical mindset for complex business and technical scenarios.
• Experience in project management, implementation, or consultancy.
• Technical affinity with software platforms, data flows, and configuration logic.
• Fluency in English, Dutch and French (spoken and written).

Responsibilities

• Assist customers during onboarding, configuration, and rollout of IQVIA solutions.
• Analyze issues, identify root causes, and propose structured solutions.
• Collaborate with product owners, developers, and QA to escalate and resolve advanced cases.
• Attend customer meetings, understand needs, and translate them into actionable improvements.
• Maintain documentation of configurations, innovations and best practices.
• Contribute to continuous improvement of processes and customer experience.
• Build deep expertise in all platforms and act as an internal knowledge point.

Skills

Analytical mindset

Project management

Technical affinity

English

Dutch

French

Communication skills

Customer meetings

Tools

CRM systems

SQL basics

API concepts

Job description

IQVIA Inc. is seeking a capable customer-facing professional to support the implementation and adoption of our commercial software solutions across Belgium.

You will act as a trusted second-line and advanced support partner for local clients, while collaborating with product owners, developers, and QA to resolve complex cases and drive improvements across IQVIA Pharm In Touch, IQVIA Doctor In Touch, MobiRep and Digital Sampling.