Order Processing Specialist

ASSA ABLOY Group; Moorsel; Sur place; EUR 40 000 - 56 000; Plein temps

Résumé du poste

Dynaco Europe, part of the ASSA ABLOY Group, is seeking an Order Processing Specialist to join our team at the Dynaco Europe Headquarters in Moorsel, Belgium. You will process customer orders for sectional doors and dock equipment, acting as the main liaison between customers, logistics, manufacturing and internal teams to ensure smooth order execution and delivery.

Ideal candidates have strong attention to detail, are fluent in Dutch and English, and bring experience in customer service, order

Qualifications

• Strong attention to detail and excellent organizational skills.
• Fluent in Dutch and English (written and spoken) – both are mandatory.
• French language skills are considered a strong asset.
• Previous experience in customer service, order management, inside sales, logistics, or a similar role.
• Experience or knowledge of logistics, transportation, export procedures, and international shipments is a significant advantage.

Responsabilités

• Process customer orders accurately and efficiently, ensuring timely execution and delivery.
• Act as the primary point of contact for dealers and partners, providing professional and customer-focused support.
• Monitor and update order status throughout the order lifecycle and proactively communicate with customers.
• Coordinate transportation and logistics activities, including shipment planning and transport documentation.
• Prepare and manage export and shipping documentation where required.
• Collaborate closely with sales, production, logistics, and customer support teams to ensure seamless operations.
• Identify opportunities to improve order processing workflows and enhance the customer experience.
• Support continuous improvement initiatives within customer support and order management processes.

Connaissances

Attention to detail

Customer service

Logistics coordination

ERP systems

MS Office

Dutch language

English language

French language

Outils

ERP systems

Microsoft Office

Description du poste

Location: Moorsel, Belgium (Dynaco Europe Headquarters)

About the Role

August 2026

Location: Moorsel, Belgium (Dynaco Europe Headquarters)

About the Role

Dynaco Europe, part of the ASSA ABLOY Group, is looking for an Order Processing Specialist to join our team at our headquarters in Moorsel, Belgium.

In this role, you will be responsible for the efficient and accurate processing of orders for sectional doors and dock equipment while providing outstanding support to our dealers and partners. You will act as a key link between customers, logistics, manufacturing, and internal departments to ensure smooth order execution and delivery.

Key Responsibilities

• Process customer orders accurately and efficiently, ensuring timely execution and delivery.
• Act as the primary point of contact for dealers and partners, providing professional and customer-focused support.
• Monitor and update order status throughout the order lifecycle and proactively communicate with customers.
• Coordinate transportation and logistics activities, including shipment planning and transport documentation.
• Prepare and manage export and shipping documentation where required.
• Collaborate closely with sales, production, logistics, and customer support teams to ensure seamless operations.
• Identify opportunities to improve order processing workflows and enhance the customer experience.
• Support continuous improvement initiatives within customer support and order management processes.

Qualifications & Skills

• Strong attention to detail and excellent organizational skills.
• Fluent in Dutch and English (written and spoken) – both are mandatory.
• French language skills are considered a strong asset.
• Previous experience in customer service, order management, inside sales, logistics, or a similar role.
• Experience or knowledge of logistics, transportation, export procedures, and international shipments is a significant advantage.
• Strong communication and interpersonal skills with a customer-oriented mindset.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office applications; experience with ERP systems is a strong plus.
• Proactive, solution-oriented, and eager to learn.
• Experience in the industrial, building products, manufacturing, or technical sectors is an asset.

We are the ASSA ABLOY Group

Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.