Onsite Field Service Engineer (Deskside) – Brussels

Cognizant; Brussel; On-site; EUR 38,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Mobility budget

32 vacation days per year

Pension scheme

Luncheon vouchers

Job summary

Cognizant is seeking a Field Service Engineer/Deskside Support Engineer in Brussels to join our Infrastructure Services Team. You will provide onsite hardware/software troubleshooting, end-user device support, and hands-on installation tasks at client sites, coordinating with third-party vendors as needed.

The role requires five days a week at the Brussels office with no hybrid option. You will assist with live events, video conferencing, and support across multiple client devices and networks,

Qualifications

• Experience in field service or desk-side IT support.
• Proficient handling of end-user devices and software configurations.
• Ability to coordinate with third-party vendors and service partners.

Responsibilities

• Participate in troubleshooting hardware and software issues onsite.
• Provide hands-on support for technology, equipment, and devices at customer locations.
• Perform hardware changes, server/storage rebootes, and post-deployment validation of service functionality.
• Provide onsite escorts for third parties and manage customer location surveys.
• Support conferencing systems and video room setups; assist live events.
• Handle onsite troubleshooting of network and compute issues in collaboration with vendors.

Skills

Onsite support

End User devices

Hardware troubleshooting

Network coordination

Vendor management

Windows OS

BIOS configuration

Tools

MS Office

Adobe Creative Cloud

VPN

Core Image applications

Job description

Cognizant is seeking a Field Service Engineer/Deskside Support Engineer in Brussels to join our Infrastructure Services Team. You will provide onsite hardware/software troubleshooting, end-user device support, and hands-on installation tasks at client sites, coordinating with third-party vendors as needed.

The role requires five days a week at the Brussels office with no hybrid option. You will assist with live events, video conferencing, and support across multiple client devices and networks,