Office Manager (m/f/d) Belgium

Trio Leuchten; Kruibeke; Hybrid; EUR 36,000 - 58,000; Full time

Benefits offered by this job

Home office day per week

Flexible working

Modern workplace

Home office allowance

Hospitalization insurance

Employee perks

Internet allowance

International environment

Job summary

Trio Leuchten in Kruibeke, Belgium, seeks an Office Manager (m/f/d) for a full-time hybrid role. You will support the Customer Service team, coordinate daily operations, and drive process improvements across Sales and Logistics.

Responsibilities include managing quotations, orders, deliveries, and complaints, and organizing administrative workflows while guiding a team with strong Dutch and English communication. A home office day is provided weekly.

Qualifications

• Completed commercial training or comparable qualification.
• Several years of experience in Customer Service or Sales Operations.
• Fluent Dutch and very good English; confident handling of MS Office applications.

Responsibilities

• Provide professional support and coordination for our Customer Service team and act as the first point of contact for colleagues.
• Ensure a high level of customer service and support our customers in daily operations.
• Manage and follow up on quotations, orders, deliveries and complaints.
• Organize and optimize administrative office processes while working closely with Sales, Logistics and other departments.
• Coordinate customer projects, installations and appointments.
• Contribute to cross-functional projects and continuously improve processes.

Skills

Customer service experience

Sales operations

Team leadership

Communication skills

Dutch (fluent)

English (very good)

MS Office

Education

Commercial training

Tools

MS Office

Job description

TRIO Lighting Group is one of the leading specialists in decorative residential lighting. Innovative product ideas, a high degree of flexibility and a consistently customer-focused approach to thinking and acting are the pillars of our success.

For our office in Kruibeke, Belgium, we are looking for a full-time

Office Manager (m/f/d)

What awaits you:

• Provide professional support and coordination for our Customer Service team and act as the first point of contact for colleagues
• Ensure a high level of customer service and support our customers in daily operations
• Manage and follow up on quotations, orders, deliveries and complaints
• Organize and optimize administrative office processes while working closely with Sales, Logistics and other departments
• Coordinate customer projects, installations and appointments
• Contribute to cross-functional projects and continuously improve processes

Your Profile:

• Completed commercial training or comparable qualification
• Several years of experience in Customer Service or Sales Operations
• Ejoy taking responibility and providing professional guidance and support to a team
• Strong organizational skills as well as a structured and solution-oriented way of working
• Excellent communication skills, customer focus and a strong spirit
• Fluent Dutch and very good English skills and confident handling of common MS Office applications

What you can look forward to:

• Flexible working: One home office day per week
• Modern workplace: An inspiring office designed for collaboration and well-being
• Home office support: A monthly home office allowance to help create an ergonomic and productive workspace
• Health coverage:Comprehensive supplementary hospitalization insurance, fully sponsored by TRIO
• Additional benefits:Attractive employee perks, including eco vouchers and additional benefits
• Internet support: A monthly internet allowance to support your hybrid working experience
• International environment: A diverse, international team offering the opportunity to work on challenging projects with colleagues from around the world

TRIO stands for passion, innovation and teamwork. Excellent working conditions are just as much a part of our corporate culture as the high standards we set for our employees. A cooperative and respectful partnership is essential for a positive working environment and forms the foundation of our economic success. That is why TRIO values both young talent and the expertise of experienced professionals.